Khan Tasdique

• Supervise and coordinate daily activities of warehouse staff including picking, packing, receiving, and put-away.
• Monitor productivity and performance KPIs (e.g., IPP, TPH) and provide feedback or coaching as needed.
• Ensure on-time order fulfillment with accuracy and minimal errors.
• Collaborate with Inventory, Inbound, and Outbound teams to streamline operations and meet SLA targets.
• Maintain a clean, organized, and safe working environment in line with 5S and HSE standards.
• Handle customer and seller escalations within TAT in ZOHO application and prepare weekly reports.
• Train new team members on SOPs, safety protocols, and system usage.
• Support in planning and resource allocation during peak periods, promotions, or sales events.
• Report daily performance, delays, and incidents to the Warehouse Supervisor or Operations Manager.