Team Leader cum Supervisor
Tabi Boba Cafe
مجموع سنوات الخبرة :9 years, 11 أشهر
-Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
Supporting nursery staff, working with parents and other family members
- Keeping a log of children, recording activities of children
- Organizing school stock materials, documents, etc.
- Organizing office records
- Greeting students, parents, guest and new parents
*Besterm International Corporation*
January2016 to September 23, 2016
#27 J. Pineda St. Brgy. Pag-IbigSaNayon, Balintawak, Quezon City
-Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
-Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
-Able to efficiently respond to any online or telephone queries in a calm and friendly manner.
-Liaison between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
-Able to work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
-Produce reports on progress within the department and outline any developed strategies to improved.
- Adhere to shipping/receiving and regulatory-compliance procedures.
-Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology.
-Complete daily shipping and receiving logs.
-Dispatch freight for delivery and arrange for pickups.
-Record shipment data such as weight, charges and damages
-Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials.
-Rectify problems such as damages, shortages and non-conformance to specifications.
-Document and escalate any customer service issues and/or shipping/receiving errors.
-Develop constructive and cooperative working relationships with those on team, as well as cross-functionally.
Entrepreneurial Management