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Khawaja Usman, Sales Development Manager

Khawaja Usman

Sales Development Manager·Saudi Snack Foods - Pepsico - Pakistan

Pakistan

Master's degree, Business And Marketing

Work experience

Total years of experience: 10 years, 5 months

Sales Development Manager

March 2026 - Present

Saudi Snack Foods - Pepsico - Pakistan

Chishtian, Pakistan •Hybrid

I found this job using Bayt.com

March 2026 - Present

meeting, negotiations, customer engagement, customer service, MARKETING, customer relationship, business growth, training reporting
Company industry:
Food & Beverage Production
Job role:
Sales

Field Sales Supervisor

January 2024 - Present

English Biscuit Manufacturer (PVT) LTD

Multan, Pakistan

January 2024 - Present

• Led a dynamic sales team of 39 order bookers, driving performance and achieving a remarkable 60% retail market share.
• Developed and implemented strategic sales initiatives that enhanced team productivity and increased overall sales volume.
• Fostered a collaborative team environment, focusing on training and mentoring to elevate individual sales skills and achieve targets.
• Analyzed market trends and consumer behavior to identify opportunities for growth and optimize sales strategies.
• Cultivated strong relationships with key clients, enhancing customer satisfaction and loyalty.
• Utilized data-driven insights to track performance metrics and adjust tactics for continuous improvement.
Company industry:
FMCG

Order Booker

January 2018 - Present

English biscuit manufacturer

Multan, Pakistan

January 2018 - Present

• Leveraged strong organizational skills to manage order distribution efficiently, ensuring timely delivery and customer satisfaction.
• Collaborated with cross-functional teams to streamline processes, reducing order fulfillment time by implementing effective inventory management strategies.
• Developed and maintained relationships with key clients, enhancing customer loyalty and driving repeat business.
• Analyzed sales data to identify trends and opportunities, contributing to informed decision-making and strategic planning.
• Trained and mentored junior staff, fostering a collaborative team environment and improving overall performance.
• Utilized CRM software to track orders and customer interactions, enhancing communication and service delivery.
• Prepared detailed reports on distribution metrics, providing insights for continuous improvement and operational excellence.
Company industry:
Marketing

Order Booker

January 2018 - January 2024

English biscuit manufacturer

Multan, Pakistan

January 2018 - January 2024

• Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
• Managed order processing and distribution logistics, ensuring timely delivery and accuracy.
• Collaborated with cross-functional teams to streamline operations and improve efficiency.
• Analyzed sales data to identify trends and opportunities for growth, contributing to strategic planning.
• Trained and mentored junior staff, fostering a culture of teamwork and excellence.
• Implemented best practices in distribution processes, resulting in reduced costs and improved service levels.
• Demonstrated strong negotiation skills, successfully securing favorable terms with suppliers.
• Prepared and presented sales reports to management, providing insights for decision-making.
Company industry:
Marketing

Order Booker

January 2016 - January 2018

Continental Biscuit limited

Multan, Pakistan

January 2016 - January 2018

• Developed strong relationships with 300 outlets, enhancing customer loyalty and satisfaction.
• Managed an impressive average monthly sales volume of 1.5 million, demonstrating effective sales strategies.
• Collaborated with cross-functional teams to streamline order processing and improve efficiency.
• Analyzed market trends to identify opportunities for growth and expansion in the sales territory.
• Utilized persuasive communication skills to negotiate favorable terms and close sales effectively.
• Trained and mentored new team members, fostering a collaborative and high-performing sales environment.
• Leveraged data-driven insights to optimize inventory management and reduce stockouts.
Company industry:
FMCG

Education

ALLAMA IQBAL OPEN UNIVERSITY

January 2025

January 2025

Master's degree, Business And Marketing

Pakistan

Allama Iqbal Open University Bahau din Zakariya University Multan

January 2013

January 2013

Bachelor's degree, Marketing management and accountant

Pakistan

Skills

BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CULTURAL DIVERSITY
Intermediate
CULTURAL DIVERSITY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
SALES
Intermediate
SALES
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Management
Intermediate
Management
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Sales Growth
Intermediate
Sales Growth
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
CREATIVITY
Expert
CREATIVITY
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert

Languages

Arabic

Expert

Hobbies and interests

play cricket , study, athletic,