KHELA SABDULA

welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Golden Sands Medical Centre
Abudhabi United Arab Emirates
Position: Receptionist/Cashier
August 2011- October 2015
Duties and Responsibilities
➢ Greeting patients politely and ensuring that the appointment system is run Efficiently, monitor the flow of patient s to and from consulting rooms, managing queues through telephone and face to face interaction
➢ Ensure patients are informed if a doctor is running late or called out ➢ Ensure urgent "extras" are monitored with appropriate guidance.
➢ Maintain a supply of relevant bags, bottles and stationary to keep consulting rooms stocked; ensure rooms have adequate supplies.
➢ Keep reception area clean and tidy and ensure medical records are kept accurately in alphabetical order, easily retrievable fashion and keep tidy, retrieve and refilled records as required by the team /clinical/admin staff and carry out scanning of clinical documents as per written procedures, ensuring accuracy of appending to electronic patient record.
➢ Receive and make calls as required, divert calls and take messages as appropriate, recording information for Doctor's to action ( home visits, phone calls and etc.
➢ Ensure are accurately transferred to and from night duty service by programming the switchboard to set procedures, maintain working knowledge of computer / clinical system, reporting any problems to information officer's Assistant manager. Adhere to practice policies regarding security and confidentially, records management roles and responsibilities and computer skills.

SM Supermarket Tacurong City
Sultan Kudarat Philippines
Position Sales Lady and Cashier
August 2006- August 2008
Duties and Responsibilities
• Arrangement of Product displays and ensure store appearance met company standards at all times
• Undertakes full responsibility and assisting customers on choosing and purchasing items
• Follow operating procedures, and provide customers with complete service and an enjoyable shopping experience process till transaction quickly and accurately
• Complete checking of all cash transaction daily, balance sales with funds receive payment from costumer and providing the right change operate cash register and scanner

Special Program for the Employment of Student
Position: Secretary and Receptionist
President Quirino Sultan Kudarat Philippines

Duties and Responsibilities
• Responsible for all incoming calls for inquiries, follow up all pending work.
• Preparing the report for any assign task and encoding data with all transactions.

San Emmanuel National High School
Tacurong Sultan Kudarat Philippines
Position: Teacher Assistant

➢ Assist in the educational and social development of pupils under the direction and guidance of the head teacher.
➢ Assist education learning of students and help monitor their progress.
➢ Provide support for individual students inside and outside the classroom to enable them to fully participate in activities.
➢ Support students with emotional or behavioral problems and help develop their social skills.
➢ Prepare and present displays of students work.
➢ Undertake other from time to time as the head teacher requires.


I hereby certify that all information above is true and correct in the best of my knowledge and abilities.