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Hamdi Rashad, Sales Executive

Hamdi Rashad

Sales Executive·OPPO Trading

United Arab Emirates

Bachelor's degree, Bachelor Degree of Industrial Management at Institute of Labor University of Egypt

Work experience

Total years of experience: 15 years, 2 months

Sales Executive

June 2019 - Present

OPPO Trading

Abu Dhabi, United Arab Emirates

June 2019 - Present

 Study company profile and operations to understand its marketing needs
 Conduct marketing research to identify industry trends and commercial opportunities
 Develop and implement a marketing strategy according to objectives and budget
 Prepare detailed proposals and marketing plans
 Advise on branding, positioning, communications and other marketing issues
 Give direction to marketing efforts with the most effective methods and tools
 Liaise with marketing department and external vendors
 Monitor marketing projects and analyze results
 Write reports with suggestions for improvements and new ideas

Company industry:
Telecommunications
Job role:
Sales

Sales Representative

December 2014 - August 2018

Waseela telecom

Dubai, United Arab Emirates

December 2014 - August 2018

 Develop a strategy the team that use to reach its goal
 Provide any training that team members need
 Communicate clear instructions to team members
 Listen to team members' feedback
 Monitor team members' participation to ensure the training they providing is being put into use and also to see if any additional training is needed
 Manage the flow of day-to-day operations
 Create reports to update the company on the team's progress
 Distribute reports to the appropriate personnel

Company industry:
Telecommunications
Job role:
Sales

Sales Representative

July 2010 - November 2014

Du

Al Ain, United Arab Emirates

July 2010 - November 2014

 Offer consultative sales and service on the sales floor.
 Assist customers with the purchase of Company products and services, features, accessories and bill payments.
 Responsible for ordering, shipping, receiving, organizing, and merchandising inventory.
 Answer inbound calls and assists sales representatives.
 Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
 Filling hard and soft contracts, highlighting customer issues to the management and clarify rejected contracts and fraud cases to the responsible department.
 Handling customer complaints and forward it to the responsible department, doing end of day closing and sending daily report for manager.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Bachelor Degree of Industrial Management at Institute of Labor University of Egypt

September 2004

September 2004

Bachelor's degree, Bachelor Degree of Industrial Management at Institute of Labor University of Egypt

Egypt

Languages

English
Expert
Russian
Intermediate
Italian
Intermediate
Arabic
Native Speaker