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تم إلغاء حظر المستخدم بنجاح
خضر رمال, public relations and marketing officer

خضر رمال

public relations and marketing officer·This Is Qatar Media

قطر

ماجستير, law

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 10 أشهر

public relations and marketing officer

أغسطس 2024 - حتى الآن

This Is Qatar Media

الدوحة، قطر

أغسطس 2024 - حتى الآن

• Assist in developing and implementing marketing plans and PR campaigns that align with the company’s strategic objectives.
• Support brand positioning and messaging across all media channels (digital, social, print, outdoor, events).
• Create, edit and distribute marketing materials - brochures, newsletters, social media posts, press releases, website content.
• Maintain and build relationships with media outlets, influencers, industry partners and other stakeholders.
• Manage social media accounts, schedule content, monitor engagement, track analytics and adjust tactics to optimise results.
• Coordinate events, sponsorships and promotional activities - from planning through logistics, execution and post-event evaluation.
• Monitor and report on campaign performance (KPIs such as reach, engagement, leads, conversions) and prepare insights to recommend improvements.
• Ensure consistency of brand voice, visual identity and corporate messaging across internal and external communications.
• Support crisis communications / reactive PR as required.
• Collaborate with internal teams (sales, HR, operations, etc.) to align marketing/PR efforts with business functions.
• Stay up-to-date with the Qatari & Gulf market trends, competitor activity, digital marketing innovations and regulatory/locale specifics.
مجال الشركة:
الإعلان
الدور الوظيفي:
التسويق والعلاقات العامة

human resources manager

أغسطس 2023 - حتى الآن

socialite marketing services

الدوحة، قطر

أغسطس 2023 - حتى الآن

Conducting extensive legal research to ensure compliance with laws and regulations, providing insights on legal implications for HR policies and practices.
Drafting, reviewing, and maintaining legal documents, such as contracts, agreements, and employment-related documents.
Assisting in the development and implementation of HR policies and procedures to ensure compliance with labor laws and regulations.
Collaborating with legal and HR teams to provide support in various legal matters, such as employee relations, disputes, and disciplinary actions.
Managing the full employee lifecycle, from recruitment and onboarding to offboarding, ensuring a smooth and efficient process.
Coordinating recruitment efforts, including posting job vacancies, conducting interviews, and assisting in the selection of qualified candidates.
Handling employee onboarding and orientation, ensuring completion of necessary paperwork and compliance with HR procedures.
Managing employee records and ensuring data accuracy within HR systems.
Assisting with benefits administration, including health insurance, retirement plans, and other employee benefits.
Responding to employee inquiries related to HR policies, procedures, benefits, and legal matters.
Maintaining strict confidentiality and discretion when dealing with sensitive legal and HR issues.
مجال الشركة:
التسويق
الدور الوظيفي:
الموارد البشرية والتوظيف

Front Office Executive

مايو 2022 - أغسطس 2023

pet vet care clinic and hotel

الدوحة، قطر

مايو 2022 - أغسطس 2023

Responsible for creating the employee schedule, dealing with any employee complaints and ensuring office employee work is up to standard.
● Answering the phone, taking messages and redirecting calls to respective offices.
● Organising and maintaining files and records and updating them when necessary.
● Creating and maintaining updated documents and spreadsheets.
● Overseeing the sorting and distribution of incoming mails.
● Locating key suppliers, negotiating the company's purchasing agreements and making sure their materials and products meet the company's specifications
مجال الشركة:
العيادات الطبية
الدور الوظيفي:
إدارية

Human Resources Assistant

مارس 2020 - أبريل 2022

ahmad alabdallah chicken

صيدا، لبنان

مارس 2020 - أبريل 2022

Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Provides clerical support to the HR department. May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
مجال الشركة:
1398
الدور الوظيفي:
إدارية

Call Center Manager

أغسطس 2017 - مارس 2020

AA Chicken

بيروت، لبنان

أغسطس 2017 - مارس 2020

Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Used company troubleshooting resolution tree to evaluate technical problems and
find appropriate solutions.
Developed community reputation through a commitment to customer satisfaction and
strong client relationships.
Responded to customer requests for products, services, and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Regularly exceeded daily sales and product add-on quotas.
مجال الشركة:
1398
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Islamic University Of Lebanon

أغسطس 2021

أغسطس 2021

ماجستير، law

لبنان

المعدل التراكمي (نسبة مئوية): 78%

المعدل التراكمي (نسبة مئوية): 78%

-Work ready now course from USAID -Advanced legal English course level 4

Lebanese University

أغسطس 2020

أغسطس 2020

بكالوريوس، Law

لبنان

المعدل التراكمي (التقدير): جيد جداً

المعدل التراكمي (التقدير): جيد جداً

Skills

Artificial Intelligence
Expert
Artificial Intelligence
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Customer Retention
Expert
Customer Retention
Expert
Staff Management
Expert
Staff Management
Expert
office administration
Expert
office administration
Expert
office management
Expert
office management
Expert
legal documents
Intermediate
legal documents
Intermediate
legal administration
Beginner
legal administration
Beginner
legal affairs
Beginner
legal affairs
Beginner
orientation
Intermediate
orientation
Intermediate
Multi line phone use , Oraganization skills , Attention to details , sales lead generation
Expert
Multi line phone use , Oraganization skills , Attention to details , sales lead generation
Expert
Attention to deatils
Expert
Attention to deatils
Expert
Customer retention abilities
Expert
Customer retention abilities
Expert
staff management , Customer retention abilities , Critical thinking , attention to detail
Expert
staff management , Customer retention abilities , Critical thinking , attention to detail
Expert
Critical thinking
Expert
Critical thinking
Expert
Sales lead generation
Expert
Sales lead generation
Expert
team leadership
Expert
team leadership
Expert
teamwork
Expert
teamwork
Expert
team management
Expert
team management
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
restaurants
Expert
restaurants
Expert
accounting
Intermediate
accounting
Intermediate
operation
Intermediate
operation
Intermediate
communication
Expert
communication
Expert
order
Expert
order
Expert
marketing
Intermediate
marketing
Intermediate
restaurants management
Expert
restaurants management
Expert
problem solving
Expert
problem solving
Expert
litigation
Expert
litigation
Expert
legal management
Expert
legal management
Expert
customer satisfaction
Expert
customer satisfaction
Expert
legal writing
Expert
legal writing
Expert
legal advice
Expert
legal advice
Expert
outlook
Expert
outlook
Expert
legal
Intermediate
legal
Intermediate
legal consulting
Expert
legal consulting
Expert
mail
Expert
mail
Expert
public law
Expert
public law
Expert
negotiation
Expert
negotiation
Expert
office work
Expert
office work
Expert
typing
Expert
typing
Expert
performance management
Expert
performance management
Expert
operational hr
Expert
operational hr
Expert
payroll
Intermediate
payroll
Intermediate
planning
Expert
planning
Expert
Corporate Law
Intermediate
Corporate Law
Intermediate
Employment Law
Intermediate
Employment Law
Intermediate
Human Resources
Expert
Human Resources
Expert
Management
Expert
Management
Expert
HR Management
Expert
HR Management
Expert
Training
Expert
Training
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
Administration
Expert
Administration
Expert
Public Relations
Intermediate
Public Relations
Intermediate
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Customer Retention
Expert
Customer Retention
Expert
Staff Management
Expert
Staff Management
Expert

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

العضويات

Human rights Center

Volunteer

March 2021

التدريب و الشهادات

الشهادات
The Inter-University Programme on International Criminal Law and Procedure
Aug 2021
domestic and International Arbitration
Dec 2021
التدريب
ريادة الاعمال
Nawaya network
Customer service
Ahmad alabdallah
Aug 2018
customer service
Ahmad Alabdallah

الهوايات والاهتمامات

Reading , swiming , Football