خلود أحمد

Call Center Representative في Mobinil

• مصر - القاهرة
• أشغل هذه الوظيفة منذ أبريل 2015

Call Center Representative في Telecom Egypt 140

• مصر - القاهرة
• نوفمبر 2014 إلى فبراير 2015

Trainee at NSGB في National Societe Generale Bank

• مصر
• يونيو 2012 إلى يوليو 2012

-Handle and resolve customer complaints.
-Obtain and evaluate all relevant information to handle product and service inquiries.
-Provide pricing and delivery information.
-Manage customers' accounts.
-Keep records of customer interactions and transactions.
-Follow up on customer interactions.
-Deal directly with customers either by telephone, electronically or face to face.

Trainee في Banque du Caire

• مصر
• يوليو 2011 إلى أغسطس 2011

-Handle and resolve customer complaints.
-Obtain and evaluate all relevant information to handle product and service inquiries.
-Provide pricing and delivery information.
-Manage customers' accounts.
-Keep records of customer interactions and transactions.
-Follow up on customer interactions.
-Deal directly with customers either by telephone, electronically or face to face.