Operation Manager
Arch Global logistics
مجموع سنوات الخبرة :25 years, 5 أشهر
Same as mentioned on below operation manager - only shifted to Doha
Check and verify shipping records, handle questions or concerns of shipping shortages or overages and address problems with inventory control.
Organize to service each business division while maintaining and improving overall operational and departmental efficiencies. Interface cross-functionally at all levels within the divisions of the company, including communication with offshore/subsidiary management, external resources and concerns, such as freight forwarders, third party providers and governmental agencies.
Troubleshoot and provide solutions for issues of a moderate to complex scope.
Ensure proper compliance and adherence to all appropriate health and safety regulations and cleanliness requirements are followed both with regards for personal and inventory safety.
Participates on divisional management teams and provides direct support to the divisions
Oversee day-to-day operations of finished goods and raw material warehouse. Directs the operations of the warehouse team to achieve objectives.
Manage a staff of approximately 38 with four direct reports.
Effect necessary communication and motivation to staff. Monitors individual performance via observation and review of various productivity metrics. Counsels and disciplines as necessary.
Develop and maintain a productive work team via training and career development.
Consistently promote a strong corporate culture, quality and high performance work teams.
Promote continuous improvement including strategic reviews for the warehouse related functions utilizing quality process and participation in high performance and self-directed work teams.
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Responsible for administrative functions such as budgeting, equipment and liaison to Customer Service.
Act as logistics facilitator to ensure that all elements of the domestic and international distribution process are coordinated to meet customer requirements in a timely and high quality.
Develop and ensure that established policies, rules and regulations and procedures are followed.
Develop visible procedure and key performance indicators to monitor quality and regular measurements to determine effectiveness of procedures implemented
Meet or exceed established goals relative to on-time delivery and shipping accuracy performance for customer shipments
Improve operational efficiencies to increase ability to process customer orders using both systems and physical improvements.
Meet with other department heads about sales, purchasing, production and record control, so the warehouse activities remain coordinated and running smoothly.
Keep stock control systems up to date and planning future capacity requirements.
Ensure proper compliance and adherence to Export /Import Administration Regulations.
May oversee short duration projects relating to transportation, logistics, export regulations, and related functions.
Provides warehouse safety leadership and is responsible for improved safety performance in the facility.
Oversees warehousing activities to ensure processes and procedures are understood and followed; oversees warehouse compliance for inventory management, cycle counting, product handling, and other services as required.
Develops leadership team and provides daily oversight for all operational requirements for warehouse operational staff; leads and develops hourly workforce teams in a union environment.
Drives costs savings with a focus on Visibility, Variability and Velocity.
Provides proactive communications and solutions for distribution issues.
Coordinates warehousing execution for divisional strategies; develop specific warehousing requirements based on strategic plans and customer expectations; designs the appropriate warehousing solution that incorporates logistics best practices.
Provides direction for systems improvements and changes to operational requirements
Providing and interpreting financial information;
Monitoring and interpreting cash flows and predicting future trends.
Analyzing change and advising accordingly.
Formulating strategic and long-term business plans.
Researching and reporting on factors influencing business performance.
Analyzing competitors and market trends.
Developing financial management mechanisms that minimize financial risk.
Conducting reviews and evaluations for cost-reduction opportunities.
Managing a company's financial accounting, monitoring and reporting systems.
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Liaising with auditors to ensure annual monitoring is carried out.
Producing accurate financial reports to specific deadlines.
Managing budgets.
Arranging new sources of finance for a company's debt facilities.
Supervising staff.
Keeping abreast of changes in financial regulations and legislation.
Ensure bank reconciliation is done in a timely manner.
Monitor all manual payments made and credit notes posted to supplier sub ledger are cleared timely for our branches.
Finalization of monthly accounts,
Audit with audit opinion, statutory accounts, annual reports, tax computation, quarterly tax payments, annual tax returns, credit controls, and payments of new contracts.
•Set the objectives of the procurement operations division, and update the procurement working policies and procedures.
•Supervise and monitors the performance, training and evaluation of subordinate staff, and creating a well functioning and coherent team in a participatory management atmosphere.
•Manage and facilitate all facets of supply management activities between division business units (Business owners) and vendors
•Negotiate and manage all contracts and agreements for assigned commodities, in coordination with the fixed assets and legal affairs divisions.
•Understand, track, and forecast the key cost drivers and market factors for assigned commodities
• Implement appropriate sourcing strategies to control the Arab Bank purchased material costs and to assure an adequate source of supply
•Assess vendors and investigate their financial situation and technical capacities to undertake assigned tasks by the Arab Bank.
•Locate, analyze, and develop a consolidated vendor base to meet current and future commodity needs (Vendor Qualification management)
•Present comparative detailed procurement studies and present recommendations to the procurement committee, providing the Arab Bank competitive advantage in the areas of materials, supplies and services.
•Present progress reports, and early warning reports in case of any deviation from the Arab Bank's procurement procedures and policies
•Create and maintain mutually beneficial long-term partnerships with vendors to foster feedback and continuous improvement
•Maintains and promotes sound relationships with vendors and the business community
•Plan, assign, supervise and review the work of staff responsible for providing staff assistance within purchasing including the technical and specialized procurement of supplies, materials and services for departments requiring knowledge of principles purchasing and contract policies, procedures and practices.
•Coordinates formal bids and request for proposals (RFPs) by reviewing specifications, scheduling opening dates, arranging advertising, and maintaining files.
•Maintains and edits standard forms used in bid/RFP specifications.
•Interviews vendors in person or by telephone to obtain information relative to product, price, ability of vendor to produce product, service and delivery date.
•Managing and supervising four staff.
•Keeps records pertaining to items purchased, costs, delivery and prepares monthly reports.
•Prepare various reports on operations procurement and activities.
•Confer with department representatives to determine purchasing requirements and bid specifications.
•Coordinate and participate in development of bid specifications; solicit and analyze bids; recommend the award of bid contracts to procurement committee.
•Analyze and evaluate the cost, quality and suitability of supplies, services, materials, and equipment against specifications.
•Review and process and purchase orders or oversee the process; verify proper account numbers/fund for ordered items; make recommendations and process change orders.
•Submit progress reports (monthly & quarterly) for all regions
•Revise provisional approved budget provided by the regions (half yearly) to make the necessary amendments
•Provide advise and guidance to IT heads in the different regions
•Participate with the direct principle in revising and analyzing urgent requests coming from regions after the budget approval
•Setup and manage IT budgeting system
•Provide technical support to IT staff related to budgeting
•Ensure timely and accurate completion of the day to day administrative and secretariat support requirements of the IT Department
•Maintain and supervise the filing system for the IT Department
•Organize and supervise the flow of communication in the IT Department, correspondence, standard forms, email, phone records
•Ensure the timely and accurate completion of the day to day administrative and secretarial support of the CEO Office
•Organize briefing schedules for arriving and departing VIP guests
•Summarize progress reports coming from the different Departments
•Give guidance on daily basis to the VP's Secretaries falling under the CEO office