Total years of experience :12 years, 4 Months
Al Huthaib Group- Trading & Advertising- IT Administrator & Business Development
1. Managing the IT infrastructure of the entities of Al Huthaib group including Al Huthaib trading and Al Huthaib Advertising
2. Responsible to ensure smooth operations of the IT infrastructure including Servers, Storage, CCTV, Firewall, Switches, Wi-Fi, PABX, Backup, Security, Printing, etc.
3. Ensure that the ERP is functioning 24/7 at an optimal level, accessible remotely through VPN, and issues related are resolved in time, through vendor support.
4. Responsible for seamless functioning of the Company websites optimized for SEO and updated with all the relevant content.
5. Heading the Digital marketing dept. of the company, ensuring presence on all relevant social media platforms. Working with the design and content team to push regular posts on various handles increasing product and brand awareness.
6. Responsible for Sales and Marketing of Eco-friendly Stationery range of products. Contact potential customers and manage the customers providing all the relevant product information, samples, negotiating the terms and starting Business. Manage the Customer account and provide stock, resolve queries, and all the other services they require on a daily basis.
7. Manage the E-commerce sales on Amazon, Noon, Firstcry, Mumzworld, etc, and liaise with support to ensure upload of products is optimized for better search visibility, and bring in more E-commerce platforms to increase the online presence of the brands. Manage the expenses, stock, packaging, delivery, and other day-to-day activities.
Real Estate
1. Spearheading the entire gamut of operations including IT Infrastructure Management, IT Operations, Networking, Server Administration, Storage Management, Procurement, and so on
2. Assist the CIO in Determining business processes for ERP, examining vendor performance, and implementation of the ERP.
3. Administering networking, storage, and virtualization requirements within the organization and performing:
Installation and maintenance of Servers, Active Directory, DNS, DHCP, File Server, Group Policies.
Maintenance of storage including SAN and NAS. Connect/Share storage devices on servers and user computers to access data as per permissions.
Management of database Server including Oracle, SQL, Application and Reporting servers, Servers on VMware and Hyper V
4. Performed entire migration, configuration & maintenance of office 365 email solution including updating DNS records, active directory sync & data migration
5. Responsible for the security of IT infrastructure and Company Data through the configuration of the Firewall, Email Security solution (Mimecast), and Endpoint Security by creating relevant policies and restrictions.
6. Following procedures, change management best practices, ensuring network availability, and maintaining disaster recovery stance
7. Providing technical support for troubleshooting complex issues effectively while ensuring minimum downtime & maximum availability of network
8. Participating in application audits, SLA/OLA discussions, and getting to agreements with a constructive and value-driven mindset
9. Reviewing and analyzing the effectiveness and efficiency of existing systems and developing strategies for improving or further leveraging these systems
10. Supporting and monitoring the existing infrastructure, supervising preventative maintenance and backup as well as performing other regular support activities to ensure effectiveness
Hospitality- Mirfa Hotel, Liwa Hotel and Maisan Hotel
1. Part of the team in Planning, Designing, and budgeting the IT infrastructure required for the New Maisan Hotel including Structured cabling, MDF and IDF rooms, CCTV solution, IP TV Solution, Guest Wifi Solution, PABX Solution.
2. Procurement, Configuration, and maintenance of Servers on VMware, SAN storage devices, licenses for the IT infrastructure. Configuration of Windows, Active Directory, Shared folders, DNS, etc
3. Manage and Provide Support for the various Applications required in the hotel including Opera PMS, Symphony POS, Sky Jana Material Management, Saflock Key management, 24online Billing and Bandwidth Management, HRMS, etc
4. Manage the entire existing infrastructure of the Hotels including the Servers, Storage, Firewall, Structured Cabling, Wifi, CCTV, etc. Also, ensure that all the applications are functioning at all times and provide timely user support.
1. As part of the Technical Team, performed Installation of passive devices including mounting of Switches, Servers, Storage, Firewall, administered Structured Cabling and other Network Devices
2. Performed Installation and configuration of Active Devices including Server, storage, UPS, routers, switches, Firewalls, Wireless connectivity, CCTV, Door Access System, Time attendance, Telephony, etc.
3. Performed installation and configuration of Windows Servers, Domain, DNS, DHCP, Shared Folders, Virtualization on VMware and Hyper V, the configuration of Firewall and relevant policies, Backup Solution, conducted configuration of VPN (Dial-Up and Site to Site), Troubleshooting and maintenance.
1. Performed installation, configuration, and troubleshooting of Windows Servers, Exchange Server, Switches, Wireless Devices, and Firewall.
2. Provided Support and resolved issues related to End-user machines with regards to MS Office applications, Windows operating System issues, VPN issues, Telephony, and more.
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