khristel encarnacion, Receptionist

khristel encarnacion

Receptionist

Armada Group

Location
United Arab Emirates
Education
Diploma, nursing
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Receptionist at Armada Group
  • United Arab Emirates
  • My current job since September 2014

Handles property management inquiry
Update tenant’s database
Provides assistance for tenants complaints
Assists tenant’s contract renewal inquiries

Receptionist at Armada Women Centre and Sp
  • United Arab Emirates
  • March 2013 to August 2013

Handles customer’s booking
Manages employee’s monthly schedule
Prepares sales, employee’s productivity and product inventory report
Handles customer’s complaints

Customer Service Representative at Telus International Philippines
  • Philippines
  • November 2011 to December 2011

Process orders for online eye care store for US, Canada, UK, NZ customers.
Provides support and mentoring to new hires.
Assist customer’s inquiries.

Customer Service Associate at Hinduja GSL
  • Philippines
  • November 2006 to May 2007

Provides support for all SONY home theater products for US customers.
Provides product information to customers
Performs task that maybe assigned by immediate supervisor

Customer Service Associate at Hinduja GSL
  • Philippines
  • September 2005 to November 2006

Provides outbound sales support for business credit line
Monitors call validity
Performs task that maybe assigned by immediate supervisor

Education

Diploma, nursing
  • at de los santos- STI college
  • October 2011
Bachelor's degree, Information Technology
  • at Technological Institute of the Philippines
  • January 2004

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Specialties & Skills

CUSTOMER SERVICE
DATABASE ADMINISTRATION
INVENTORY MANAGEMENT
MONITORS
PROPERTY MANAGEMENT
RECEPTIONIST
SALES SUPPORT
TÉCNICAS DE SUPERVISIÓN