Operations Manager
Painter Marketing Pros - United States (Remote)
Total years of experience :10 years, 0 Months
• Developed and implemented Standard Operating Procedures (SOPs) to streamline workflows and processes, resulting in a 50% increase in efficiency.
• Transformed data accuracy and efficiency with a Google Sheets Master Database, utilizing advanced formula setup to reduce errors and processing time by 40%.
• Analyzed team workflows and duties, pinpointed bottlenecks, and streamlined processes; achieved a 25% decrease in project completion time through strategic optimization and task reallocation.
• Led analysis of team tasks and responsibilities, identifying and resolving operational inefficiencies, leading to a 25% reduction in project turnaround time.
• Collaborated with cross-functional teams to refine workflows, achieving a 15% improvement in project outcomes and client satisfaction.
• Executed ClickUp automations, reducing task completion time by 20% and increasing overall team productivity.
• Directed multiple departments, including HR, Admin, Sales, and a cross-functional team of software developers, UI/UX designers, animators, writers, digital marketers, graphic designers, and project managers, ensuring seamless collaboration and productivity.
• Enforced Project Management tools and resource allocation strategies, leading to a 40% improvement in operational efficiency and 60% cost savings.
• Enhanced operational processes, fostering a culture of continuous improvement that saved an average of 48 hours per project.
• Prepared comprehensive training materials and planners for onboarding new sales team, leading to a 30% reduction in onboarding time and increased sales team productivity.
• Mediated and resolved conflicts within the Development department to maintain operational continuity and harmony, resulting in a 90% increase in team morale and collaboration, as indicated by internal surveys.
• Facilitated collaboration among various roles within the Development department, aligning efforts with organizational goals, contributing to a 30% increase in client satisfaction, leading to a 20% increase in repeat business.
• Played a pivotal role as one of the startup's first employees, collaborated with senior leadership to identify project requirements, define scope, and develop successful execution strategies.
• Managed multiple projects, including 4500+ interactive learning videos, from concept to deployment based on the national curriculum.
• Oversaw a diverse team of 100+ professionals, serving as a liaison between departments to ensure seamless integration with project objectives.
• Implemented effective hiring and training techniques, reducing recruitment time by 40% and optimizing workflow for a 50% efficiency boost.
• Coordinated with stakeholders to establish standard operating procedures, and provided training, supervision, and mentorship to teams to ensure compliance with set protocols.
• Managed project budgets, achieving 30% cost savings.
• Established a competitive studio with top-tier equipment and designed production processes resulting in a 10-fold increase in production superiority.
• Taught Matric and Intermediate students in different institutions, developing skills such as multitasking, time management, student management, planning, mentoring, communication, organization, and research.
• Led courses for over 300 students annually, achieving an average student satisfaction rating of 4.5 out of 5 and a 30% improvement in exam scores.
Master of Engineering in Electrical Power Systems(3.5/4.0) 2024 • Thesis: Trained an AI model to solve a complex EdTech problem.
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