Shop Supervisor
orange jordan
مجموع سنوات الخبرة :17 years, 5 أشهر
1.Improve team members’ skills, knowledge and behavior.
2.To achieve the monthly Sales target for all Orange products (Achieving 100% of the sales targets).
3.To handle shop business requirements, operations and Maintain high quality of services.
4.Manage and follow up complaints (technical and finance) with concerned parties.
5.Reporting to shop manager, about closed cases and action taken to close the complains.
6.Solving customer problems.
7.To be responsible for all aspects of stock handling
8.Reconciling cash receipts on a daily basis
9.Ensuring standards of quality, customer service, health and safety are met
10.Responding to customer complaints and comments
11. In conjunction with the shop Manager monitoring sales in order to increase the commercial performance of the shop
12.Training and supervising members of staff when required
13.Security of the shop
14.Working with my colleagues to achieve the monthly target of our shop and our department
15.analyize any new offer to determine the strength and weakness and report to my direct shop manager or direct to marketing
16.help to improve offers and our shop appearance by listening to customer suggestions and report that to my shop manager
17.suggest new offers and knowing the offer of our competitors
18.attaned training that related to work to improve my capabilities
19.determin any problem and report direct to the concerned departments technically or any thing else
1.selling orange products "fix line, Internet, and mobile", and work at retention program for more than 1 year
2.Working with my colleagues to achieve the monthly target of our shop and our department
3.analyize any new offer to determine the strength and weakness and report to my direct shop manager or direct to marketing
4.help to improve offers and our shop appearance by listening to customer suggestions and report that to my shop manager
5.suggest new offers and knowing the offer of our competitors
6.attaned training that related to work to improve my capabilities
7.determin any problem and report direct to the concerned departments technically or any thing else
Customer Care - Call Center - Orange Fixed & Internet - Coordinator & ICE " In case of emergency "-Team To fix any problem that are not from our company at the customer premises
Trained to build libraries in the draft Alasad housing currently on the Internet and building some pages, I work as a developer in the project.
I build library in the project that deals with the database, In terms of inserting, updating, and deleting, and the URL is: www.alasadhousing.com .
graduate with good degree,