System & Network Engineer
Al-Sahli Est.For Trading & Contracting
Total years of experience :13 years, 8 Months
Reporting to the COO and responsible for broad range of IT Infrastructure. I'm responsible for leading the IT Infrastructure team and ensuring that the service levels for the team are met in an efficient and effective manner. Also, responsible for the development and maintenance of policies & procedures covering the IT Infrastructure team.
Leading the IT Infrastructure team, consisting of 2 IT Technician.
Network Administration (LAN, WAN, Internet, Remote Access & VoIP)
Windows Server, Exchange, VMware
End User Computing & Desktop support (Windows 7, 8 & 10)
Production Support & IT Operations.
Maintain IT Infrastructure service levels for corporate IT.
Lead the IT Infrastructure team providing leadership and strategic direction to ensure the availability and reliability of key systems and services to the business.
Lead the implementation of the infrastructure strategy and set direction for continuous improvement.
Accountable for managing the Network, Server, Desktop requirements and involved in the transformation of the infrastructure and services available to end users.
Diagnose and resolve infrastructure problems and set architecture within Infrastructure portfolio.
Lead effort in providing capacity planning, contingency planning (BCP/DR), IT project management, change management, configuration management.
Directly involved in monitoring & operational readiness of Council’s IT Disaster Recovery Plan.
Lead the implementation of the infrastructure strategy mapping back to business requirements.
Responsible for allocation of work with advice, coaching and training to enhance the expertise of individuals and the team where I'm required to set work objectives and manage performance of the team. Set direction for continuous improvement in order to better align infrastructure.
Worked as a Technical Trainer and Network Administrator
• Managing and checking the overall server health, functionality and disk space usage, Installing and configuring and managing Windows Server 2008/2003.
• Installing, Configuring & managing Print Server /Network Printer
• Maintains computing environment by identifying system requirements; installing upgrades; monitoring System performance.
• Administrator of inventory system for user's equipment's
• Transferring knowledge and technical expertise to other team members and end users.
• To produce installation guides, disaster recovery plan and to do rehearsal of disaster recovery from the backups on monthly basis to verify the backups.
• Remotely troubleshooting for staff in regional office /Country office through Team viewer.
• Defining different backup types as Backup and Disaster recovery planning.
• Implementation. Used different software’s i.e. Acronis Backup and Recovery, Ghost image for Image.
• Providing training to end users on the new applications & systems
• Assist in Purchasing IT equipment/write RFP (Request For Proposal )
• Primary duties included installing and configuring Windows Servers.
• Added, maintained and removed objects within Active Directory.
• TCP/IP configuration and administration.
• Implementation of McAfee Antivirus.
• Utilized problem solving and troubleshooting abilities to resolve any major issues.
Worked as a Technical Trainer and Network& System Administrator
• Senior Trainer of MCITP.
• Senior Trainer of Hardware & Networks fundamental
• To Mange & maintain systems & Network.
• To develop & maintain the Network.
• Installing and configuring and managing Windows Server 2008/2003.
• Installing, Configuring & managing Print Server /Network Printer
• Hardware and software installation, configuration and up gradation, computer assembling, servicing and maintaining of PC’s.
• Management of LAN Servers, desktops and Network Connections
• TCP/IP configuration and administration
• Handling Prometric testing centre.
• Working as an (TCA) Testing Center Administrator
(ITC) INFORMATION TECHNOLOGY OF COMPUTER SIALKOT
FEB 2009 TO JAN 2010
Worked as an Assistant Network Administrator in LAN environment of technical department.
PROFESSIONAL CERTIFICATIONS
Graduation: From Punjab university Intermediate: From Board of Intermediate and Secondary Education, Gujranwala Metric: From Board of Intermediate and Secondary Education, Gujranwala