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KRAM SHAHZAD, Office Administrator

KRAM SHAHZAD

Office Administrator·Al Rajhi Saudi Group

Saudi Arabia

Bachelor's degree, Bachelor of Business Administration

Work experience

Total years of experience: 19 years, 2 months

Office Administrator

January 2024 - Present

Al Rajhi Saudi Group

Riyadh, Saudi Arabia

January 2024 - Present

- Provide administrative assistance such as writing and editing e-mails, drafting memos and preparing communications on the executive’s behalf.
- Make travel arrangements including booking flights, reservations for executives and staff by coordinating with travel agencies.
- Schedule and coordinate In-Person / virtual meetings, appointments and prepare agendas, documentation and minutes of meeting.
- Handle incoming and outgoing correspondence, documents, letters, reports, and other business correspondence as required.
- Manage and maintain accurate records, digital files, documents and ensure that they are secure, properly stored and up-to-date and easily accessible when needed.
- Track and follow up on outstanding tasks and deadlines across departments and collaborate with other departments to streamline office processes and support organizational goals.
- Assist HR in administrative tasks, such as maintaining employee's records, managing employee's contracts, documentation, job posting, sourcing candidates, arranging interviews, develop and implement effective on-boarding
processes.
- Assist Projects Management Team. Prepare performance reports / weekly and monthly reports by coordinating with Projects Managers and provide analysis to support decision making.
- Assist with general office duties, including answer calls, assist indoor / outdoor activities of company.
- Maintain confidentiality and handle sensitive, confidential information with discretion and professionalism.
- Act as the point of contact among department heads, employees and external clients.
- Overseeing daily office operations to ensure seamless functionality and maintain healthy environment

Company industry:
Business Support Services

Office Administrator

October 2011 - December 2023

Abyatona Real Estate

Riyadh, Saudi Arabia

October 2011 - December 2023

- Support high - level executives and management.

- Handling day-to-day administrative duties, such as managing incoming and outgoing correspondence, conference calls, coordinating travel arrangements, processing expense reports, and maintaining departmental calendars.

- Support the coordination and administration of legal projects, including tracking project timelines, milestones, and deliverables.

- In charge of general office duties, maintain records and basic bookkeeping work.

- Maintain executive’s agenda and assist in planning, appointments, board meetings, conferences etc.

- All works which include receive and screen phone calls typing, photocopying, fax correspondence.

- Produce memorandums, schedule monthly / weekly reports and follow up outstanding issues.

- Maintain electronic and paper records and ensure that information is organized and easily accessible.

- Attend meetings and keep minutes. Also make travel arrangements for executives.

- Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)

- Greet visitors and determine whether they should be given access to specific individuals.

- Daily routine activities of document control, including distribution of documents, maintain electronic folders and directories, tracking and retrieval of document.

Company industry:
Real Estate

Office Administrator

April 2007 - September 2011

Al Rashid Trading and Cont. Co. (RTCC)

Riyadh, Saudi Arabia

April 2007 - September 2011

- Oversee daily office operations and ensure a smooth workflow. Maintain and improve office systems, policies, and procedures.

- Provide high-level administrative support to senior management, including scheduling meetings, managing calendars, and handling correspondence.

- Prepare presentations, reports, and documents for leadership and stakeholders.

- Support administrative assistance in writing and editing e-mails, drafting memos and preparing communications. Greet visitors, answer phone calls and receive all the company’s shipments.

- Act as the liaison between departments to ensure seamless communication and collaboration.

- Support recruitment, on boarding, and training processes as required.

- Work on MUQEEM, GOSI and QIWA. Generate reports and directly report to the Senior Vice President.

- Manage the creation, review, distribution, and archiving of documents such as reports, specifications, contracts, and correspondence.

- Process Work Visas / Commercial Visas upon the approval of Senior Vice President and maintain record legibly and generate reports in order to have an effective control on work visa activity.

- Assist in managing projects related to software solutions and company initiatives. Track project timelines, deliverables, and milestones, ensuring deadlines are met. Retrieve monthly progress report by coordination with Projects Managers.

- Online enrollment, addition, deletion of Medical Insurance as per employment contract. Activation of Medical Insurance data with Council of Cooperative Health Insurance and network. Issue Travel Insurance to employees as per their requests. Process Medical Insurance claims and follow up till recovery.

- Insurance of vehicles and renewal upon imminent expiry. In case of accidents of vehicles, process all Insurance matters and maintenance as well. Maintain record of vehicles, renew vehicles registration upon imminent expiry.

- Maintain office environment, maintenance and repairs to office equipment and facilities, liaising with vendors and service providers as needed.

Company industry:
Construction & Building

Education

AIO University

August 2007

August 2007

Bachelor's degree, Bachelor of Business Administration

Pakistan

GPA (percentage): 75%

GPA (percentage): 75%

Principles of Management, HR Management, Business Communication, Economics, Marketing, Accounts

UCAT University & College of Advanced Technologies

May 2003

May 2003

Diploma, English Language

Pakistan

Super Tech Institute of Computer Sciences

March 2002

March 2002

Diploma, Advanced Diploma in Computer Sciences

Pakistan

GPA (point): 4.5 out of 5

GPA (point): 4.5 out of 5

MS Office, Data Techniques, E-Commerce and Web Page Development

Skills

SAP HR
Expert
SAP HR
Expert
Oracle Database
Expert
Oracle Database
Expert
Oracle Identity Manager
Expert
Oracle Identity Manager
Expert
Oracle HR
Expert
Oracle HR
Expert
Oracle HR
Expert
Oracle HR
Expert
Dynamic, well organized & problem solving
Expert
Dynamic, well organized & problem solving
Expert
Adept in technology / quick learner
Expert
Adept in technology / quick learner
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
TIME MANAGEMENT
Expert
TIME MANAGEMENT
Expert
Professional writing & communication skills in English
Expert
Professional writing & communication skills in English
Expert
Expertise in MS Office Suite
Expert
Expertise in MS Office Suite
Expert
Expertise in Performance Analyses Reports
Expert
Expertise in Performance Analyses Reports
Expert
SAP HR
Expert
SAP HR
Expert
Oracle Database
Expert
Oracle Database
Expert
Oracle Identity Manager
Expert
Oracle Identity Manager
Expert

Languages

English
Expert
Arabic
Intermediate
Urdu
Expert
Pushto
Expert

Training and Certifications

Certifications
Language Course Spoken English language course

Training
SAP (Organizational Management)
Principles of Management, HR Management, Business Communication, Economics, Marketing, Accounts
Dec 2017

Hobbies

  • Fitness Training
  • Web Surfing,
  • Gym, Web surfing