Francois Kien Nguyen, DIGITAL MARKETING DIRECTOR

Francois Kien Nguyen

DIGITAL MARKETING DIRECTOR

Wunderman

Location
United Arab Emirates - Dubai
Education
High school or equivalent, COMPUTER SCIENCE
Experience
23 years, 5 Months

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Work Experience

Total years of experience :23 years, 5 Months

DIGITAL MARKETING DIRECTOR at Wunderman
  • United Arab Emirates - Dubai
  • My current job since January 2014

- Lead a 25 resources team (Digital/Social/Data/Marketing)
- Plan the regional marketing strategy in line with corporate guidance and global engagement programs and allocate budget accordingly.
- Oversee the development multiple campaigns to increase customer touch-points and leads qualification.
- Orchestrate cross-channel marketing efforts to transform paid media traffic, events, mobile apps, websites, email campaigns, social media, CRM, apps, bots and innovative multi-platforms into leads conversions and sales revenue.
- Regional go-to expert for digital technologies used across accounts interacting with internal stakeholders and external vendors to push business forward.
- Leading Data Analysis to adjust PPC/AdWords/Social media activities optimizations with programmatic testing innovative solutions for a better ROI.
- Reallocate media budget spends according to performance.
- Redefine content strategy in hand with PR/Communications teams.
- Facilitate corporate guidelines implementation in our local assets.
- Measure and report performance of all digital marketing activities against KPIs.
- Identify market trends and insights to optimize performances.

TECHNICAL DIRECTOR at Wunderman Beirut Lebanon
  • Lebanon - Beirut
  • January 2010 to January 2014

Accounts: MICROSOFT - FORD
- Digital operation lead. Created and managed digital marketing processes for Microsoft and Ford digital transformation.
- Built a 25 interconnected resources team in Beirut (Digital execution and Social), New Delhi (Data and Analytics) and Prague (Banners production) to establish the Marketing Service Center (Digital Transformation) for the development of Microsoft and Ford account across MEA and France with a client satisfaction rate higher than 95%
- Managed clients, setup and controlled P&L.
- Developed innovative marketing activities thru new and connected digital platforms.

DIGITAL PROJECT MANAGER at Wunderman France
  • France
  • January 2006 to January 2010

Accounts: MICROSOFT - DANONE
Managed multi-faceted interactive digital marketing projects and initiatives. Achieved each strategic campaigns with experience, adaptive ability, and time management skills. Ensured projects were effectively resourced and managed relationships with internal and external contributors.

PROJECT MANAGER at RazorFish France
  • France
  • January 2002 to January 2006

Accounts: L’OREAL
In charge of the L’Oréal Corp web portal and L’Oréal Paris brands digital campaigns with the development team, planned and implemented all digital projects, defining goals and deliverables, allocating tasks and resources, controlling quality, budget and timeline.

DEVELOPPER at RAZORFISH FRANCE
  • France
  • January 2001 to November 2002

Accounts: L’OREAL PARIS - PFIZER
Web developer for L’Oréal e-commerce website and Pfizer Corporate portal

Education

High school or equivalent, COMPUTER SCIENCE
  • at CNAM – PARIS
  • January 2006

High school or equivalent, ECONOMIC SCIENCES
  • at AFPA – PARIS
  • January 2001

High school or equivalent,
  • at UNIVERSITé PARIS 1 PANTHéON SORBONNE – PARIS
  • January 1994

High school or equivalent, Modern Marketing
  • at Modern Marketing university

Program (Automation,

Specialties & Skills

AUTOMATION
BANNERS
BUDGETING
CONCEPT DEVELOPMENT
FUNCTIONAL
MARKETING
PRESS RELEASES
PROMOTIONAL MATERIALS
STRATEGIC
TIME MANAGEMENT

Languages

English
Expert