Marketing Officer
ARY Exchange Company
Total years of experience :11 years, 11 Months
Consistently met my short and long-term targets.
Handled customer complaints with empathy and composure.
Answered calls, responded to emails, and spoke with clients face-to-face.
Responded to customer requests for services, products, and company information
Created extensive marketing campaigns spanning email, Whatsapp & Facebook.
Mantained confidentiality and discretion.
Daily tasks included: handling transactions, money transfers and receiving remittances.
Maintained company compliance by meticulously recording and documenting each transaction and all documentation and paperwork.
Processed 20 + customer transactions per hour.
Leading and coaching other branch staff to ensure that they are productive.
Meeting clients and prospects in and outside the branch in an attempt to expand business relationships.
Promoted bank products and services to close sales and generate revenue.
Daily tasks included: handling transactions, processing deposits, withdrawals, money transfers and loan payments
Assisted customers open checking and saving accounts
Helped train new bank tellers
Assisted customers with credit cards, savings and checking accounts, personal loans, and mortgages
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers needs, and directing customers to a branch representative.
Answer high-volume inbound customer calls via an automated phone system.
Make outbound calls to patients, referrals, and sales as needed.
Utilize resources to troubleshoot and resolve patient issues.
Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team.
Interact with patients and their families to obtain registration information.
Prepare and process all admitting forms relating to patient admission.
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