Business Analyst & Application Manager (Oracle E-Business Suite and Retail)
Fawaz Alhokair Group
Total years of experience :30 years, 1 Months
Business Analyst & Head of system application in charge of managing Oracle E-Business Suite in 10 countries and 1600 showrooms with all related.
Infor implementation for HRMS\WFM
In charge of EmaxIT International ME in MENA region with EmaxIT International Inc and IDTech SA, I do the following:
- IT & Business Transformation
- Develop and maintaining relationships with partners and customers.
- Design strategies necessary to maximize customer satisfaction.
- Coach technical sales professionals.
- Hold presentations and customer discussions.
- Preparing and managing events and seminars
- Search for new business opportunities
- Manage and handle distributor channels.
- Placing and follow up orders from distributor.
- Customer Service and technical follow up and support
- Manage the team of technical professionals.
- Design & Implement physical security system (Access Control & CCTV)
- IT Business analysis
R&D director in charge of Al Maalim in Saudi Arabia, I do the following:
- Design & develop software applications.
- Design Databases
- Train the R&D team
- Manage developer teams
- Develop SDK for our applications
- Manage implementations.
- Managing customer support team
Doing IT business consultation for ERP implementation
- Check and test HR business processes
- Check and test Saudi labor office legislation
- QC and debug Prestige HR system
I did not enrolled at the last year class for personal reasons