kifayat Raza

• Lead HR & administrative functions for 150+ multi-site project staff — managing attendance, timesheets,
leave tracker and manpower status in real time
• Own end-to-end payroll coordination with Accounts: verifying overtime, leave data and resolving salary
discrepancies with zero escalation
• Track QID/visa expiry for entire workforce and coordinate timely government renewals — achieving 100%
compliance record
• Oversee complete fleet operations: vehicle allocation, driver scheduling, fuel consumption, maintenance logs
and regulatory compliance
• Manage petty cash, expense records, monthly material requests and fiber tools issuance/tracking across
project sites
• Prepare and maintain ISO documentation and internal audit records; generate Daily, Weekly & Monthly
operational reports for management
• Serve as primary interface between HR, Accounts, Procurement, field teams and Vodafone Qatar client
representatives
• Operate SAP, Oracle and Focus ERP platforms for workflow tracking, data reporting and resource
management

With over 7 years of experience supporting telecom projects in Qatar, including Ooredoo and Vodafone environments, I have developed strong expertise in administrative operations, HR coordination, document control, and reporting. I am experienced in managing employee records, attendance tracking, payroll coordination, and providing full administrative support to project teams and management.

In my current role, I have successfully supported large teams by maintaining accurate documentation, improving reporting processes, and ensuring smooth day-to-day office operations. I am highly proficient in MS Office and ERP systems such as SAP, Oracle, and Focus, and I am confident in my ability to contribute effectively to your organization.

I am a detail-oriented, reliable, and proactive professional who can work well under pressure and meet deadlines. I would welcome the opportunity to bring my skills and experience to your team.

Application - Administrative Officer / Logistics Controller | Kifayat Raza | 7+ Yrs Qatar Telecom Experience

1 Managed attendance and timesheets for 150+ employees
2 Maintained leave tracker (approved, pending, cancelled)
3 Monitored manpower status (active, leave, exit)
4 Maintained employee records and updates
5 Tracked QID expiry and coordinated renewals
6 Coordinated payroll processing with Accounts
7 Verified attendances, overtime, and leave data
8 Resolved salary issues and discrepancies
9 Prepared monthly material requests
10 Managed fiber tools issuance and tracking
11 Handled company vehicle allocation, tracking, and
coordination for site operations
12 Coordinated vehicle maintenance, fuel usage, and driver
assignments
13 Maintained vehicle logs, documents, and compliance
records
14 Handled petty cash and expense records
15 Prepared ISO documentation and audit records
16 Generated Daily, Weekly and Monthly reports
17 Managed communications with HR, Accounts,
Procurement and clients
18 Provide full administrative and HR support to project
teams and management
19 Coordinate between HR, management, and field teams

Dear Hiring Manager,

I am writing to express my interest in the Admin / HR Assistant position within your organization.

With over 5 years of experience supporting telecom projects in Qatar, including Ooredoo and Vodafone environments, I have developed strong expertise in administrative operations, HR coordination, document control, and reporting. I am experienced in managing employee records, attendance tracking, payroll coordination, and providing full administrative support to project teams and management.

In my current role, I have successfully supported large teams by maintaining accurate documentation, improving reporting processes, and ensuring smooth day-to-day office operations. I am highly proficient in MS Office and ERP systems such as SAP, Oracle, and Focus, and I am confident in my ability to contribute effectively to your organization.

I am a detail-oriented, reliable, and proactive professional who can work well under pressure and meet deadlines. I would welcome the opportunity to bring my skills and experience to your team.

Thank you for your time and consideration. I look forward to the opportunity to discuss my application further.

Ooredoo Phase IV Project
•
• Directed complete logistics and supply chain for 8-12 active telecom rollout sites across Qatar simultaneously
• Sustained 95-98% inventory accuracy through disciplined ERP-based stock tracking, cycle counts and
reconciliation
• Reduced material shortages by 20% through proactive demand forecasting, reorder planning and vendor
follow-up
• Managed 20-40 weekly inbound and outbound deliveries — optimizing lead times and prioritizing by site
criticality
• Supervised all warehouse operations: receiving, inspection, storage, issuance, shrinkage control and record
keeping
• Ensured 100% availability of critical telecom materials to prevent project delays and downtime across all sites
• Prepared and submitted WPR/MPR reports to project management and Ooredoo client team on a regular
basis
• Managed MDR updates, document version control, and distribution to site engineers and client stakeholders

1 Handled customer queries and complaints
2 Maintained records and ensured resolution

1 Handled customer queries and complaints
2 Maintained records and ensured resolution

• Managed high-volume inbound calls — resolving product/service queries, complaints and service requests
professionally
• Maintained accurate CRM records and ensured complete case documentation and follow-up resolution
• Consistently met SLA targets for response time and customer satisfaction across all engagements