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Kiki zhao, Amazon Operations Manager / Supervisor

Kiki zhao

Amazon Operations Manager / Supervisor·Shenzhen Yale Supply Chain Co., Ltd.

Saudi Arabia

Bachelor's degree, Clinical Medicine

Work experience

Total years of experience: 5 years, 6 months

Amazon Operations Manager / Supervisor

January 2023 - June 2026

Shenzhen Yale Supply Chain Co., Ltd.

Shenzhen, China

January 2023 - June 2026

• 团队建设与培训:在亚马逊中东团队的组建过程中发挥了关键作用,从零开始建立完善的培训体系,并编写操作手册,使新员工能够在短短一周内独立开展工作,从而推动团队发展至20人。
• 供应链管理:优化亚马逊物流(FBA)发货管理流程,有效协调仓库预约安排,并解决运营异常情况,显著提升入库物流效率。
• 卓越运营:实施最佳实践以优化工作流程,确保运营顺畅,并提升团队整体绩效。
• 跨部门协作:与各部门建立紧密联系,加强沟通,简化流程,从而提高效率和生产力。

Company industry:
Internet & E-commerce

Operations Specialist

January 2021 - January 2023

Shenzhen Suke Supply Chain Trade

Shenzhen, China

January 2021 - January 2023

• Successfully managed the Amazon Middle East station and NOON dual-platform dropshipping/matrix model, driving consistent performance growth and profitability across all categories.
• Oversaw comprehensive listings management, focusing on selling point extraction, compelling copywriting, and optimization for over 2, 000 active SKUs simultaneously.
• Developed a multi-tiered advertising strategy; optimized keywords and bid dynamics to maintain advertising ACOS below 10%, ensuring cost-effective marketing.
• Established a robust inventory management system, enhancing operational efficiency and stock accuracy.
• Demonstrated strong analytical skills and attention to detail, contributing to improved sales metrics and customer satisfaction.

Company industry:
Distribution, Supply Chain & Logistics

Education

Binzhou Medical University

June 2023

June 2023

Bachelor's degree, Clinical Medicine

China

Shandong Conjoint College

June 2021

June 2021

Bachelor's degree, Clinical Medicine

China

Skills

ADVERTISING OPERATIONS

Intermediate

INSTRUCTIONAL MANUALS

Intermediate

INVENTORY MANAGEMENT

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

SALES

Intermediate

SUPPLY CHAIN MANAGEMENT

Intermediate

TEAM BUILDING

Intermediate

WAREHOUSING

Intermediate

Languages

English

Beginner

Arabic

Beginner