yu zhang

Make sales contacts, research customer needs, and deliver a position message about our products and services by:


• Creating and following up on sales leads and conducting productive calls with customers
• Establishing & maintaining contacts that lead to sales
• Representing the company at trade/conference meetings to demonstrate products and service


Work with engineer to purchase proper products as the projects require.


Others:

• Working with general manager to improve operations, sales and profitability.
• Maximising profits by controlling labour costs and expenses.
• Continuous reviewing and managing team performance.
• Following up on customer’s queries and orders.
• Working with accountant for collecting the final payment once the work ends.
• Assisting with analysing sales figures to help future sales figures.
• Delegate work and give tasks to individuals to do.

• Recruit, train, supervise and appraise staff, manage budgets, maintain statistical and financial records and deal with customer queries and complaints.
• In-charge of ensuring that staff provide excellent customer service every day.
• Handle human resources, marketing, customer service, finance, information technology and logistics.
• Day-to-day responsibilities include managing and motivating staff to improve sales and customer service, making decisions on stock levels, analyzing sales figures and future sales, recording sales and interpreting trends of data analysis and managing staff concerns, such as appraisals and performance reviews.
• Ensures that workplace health and safety standards are met.

• Maintaining calendars by coordinating meeting requests and correspondence quickly and efficiently.
• Arranging meetings and conferences. Providing prompt follow-up to last minute changes to meetings and logistics.
• Managing telephone coverage for the Vice President and Directors.
• Monitoring and managing the Corporate Communications email inbox.
• Assist with event planning and logistics
• Arranging domestic and international travel and completing timely and accurate expense reports using designated Travel and Expense Reporting Systems.
• Taking minutes during designated meetings and distributing this information in a timely, accurate and efficient manner.
• Assisting with incoming / outgoing departmental mail and establishing and maintaining associated filing systems.
• Answering questions relating to office operations and established policies and procedures.
• Monitoring and reconciling department budget.
• As required, performs other relevant administrative tasks and assignments for the department.
• Serving as the administrator for time off requests and logging accurate time off information in the designated time keeping system.