Property Executive
Asteco Property Management LLC
Total des années d'expérience :7 years, 8 Mois
The main interface of the team which ensure the smooth running of the operation by carrying out the day-to-day running of the office and other departments.
Attending to phone calls from the tenants, call center, and respond to the tenant’s email.
Responsible for creating tenancy for renewal and new lease.
Maintaining accurate files for each client coordinating assisting lease renewals and ensuring all compliance requirements are met.
Preparing official receipts for security deposit and rental payments. Send monthly renewal/non-renewal notices (90 days prior to expiry)
Sending/Preparing payment schedule for New Leases according to approved rent by the Landlord.
Ensure all the documents of the tenants are valid and complete.
Assisting tenants from different queries and complaints related to renewal, negotiation on rent, unsatisfied maintenance work, unsettled bills, cheque bounce, cheque replacement and any other issue were a decision need to be taken.
Preparing and submitting the Monthly Report.
Liaise with Property Managers, Agents, and Facility Management to ensure smooth operation of department.
Providing outstanding service to customers - either over the phone or in person. Providing any other support as needed to teams, departments, managers and other staff.
Greet all the clients both on the phone and in person in professional and courteous manner. Handle important administrative tasks, such as order processing, and act as an extension of the sales team when representatives are away from the office. Oversee all aspects of seller’s transactions from initial contact to executed purchase agreement. Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc. Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities. Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation. Coordinate showings & obtain feedback. Provide proactive weekly feedback to sellers regarding all showings and marketing activities. Coordinate all public open houses and broker open houses. Input all listing information into MLS and marketing websites and update as needed. Submit all necessary documentation to office broker for file compliance. Input all necessary information into client database and transaction management systems. Processing invoices. Resolves order and inventory problems; forwarding resolution to managers. Provides product, promotion, Maintains customer database by inputting customer profile and updates; Updates job knowledge by participating in educational opportunities. Complete all listing processing activities as specified on the listing processing checklist before the end of the business. Ensure that the information between client and agent is kept confidential.
Communicate about each project's status within the operations department, including to executives and program managers. Coordinate project and operations audits, inventories, and shipments. Provide administrative and support services to office staffs. Booking of flights and hotels. Answering inquiries for clients. Perform travel arrangements, events planning/coordination, and other related activities. Manage operation and maintenance of office equipment such as printers, fax, etc. Schedule meeting with customers as and when needed. Typically report directly to an operations manager or supervisor.
Greet all the students, parents, teachers both on the phone and in person in professional and courteous manner. Respond to email and phone inquiries. Liaise with parents and students and passionate in connecting with teachers and students. Assist with student behavior management. Contribute to the school’s development and assist the head teacher as and where appropriate. Develop online courses for staff (internal or external). Ensure that the courses are adapted. Conduct research for the company. Answering phone calls; Organizing and scheduling appointments; planning meetings and taking detailed minutes; Assist in the preparation of regularly scheduled reports; Develop and maintain filing system.
Site, Batangas