KIRAN DHUNGANA

Senior security officer at G4s - United Arab Emirates

• United Arab Emirates - Abu Dhabi
• January 2011 to April 2018

SCOPE OF WORK (COSTUMER SERVICES/SECURITY OFFICER-SITE SUPERVISIOR)

 CCTV operating, making file, direct report to concern department.
 Handling all kind of lost and found property with site instructions (SOP).
 Complete Customer visitor/visitors log books handling and arranging them as per the schedule.
 Patrolling on specific location n prepare all kind of report like fire/accident/incident/damage/expired etc.
 Deliver personalized services to customer with full grooming presentations.
 Always Facing customer as positively and politely with friendly behaviours.
 Assisting customer or guide them for whatever necessities they want to inquire in needed.
 Flexible behavior with abnormal and ladies as well.
 Solved customer complaints and feed back to them.
 Always showing grooming and personality while on duty.

 Very good knowledge in operating e-mail, internet.
 Cooperating on team work and leading capacity.