HR Assistant Facilities
Emirates Leisure Retail
Total years of experience :19 years, 0 Months
Providing customer service to organization staff.
Compiling reports and spreadsheets and preparing spreadsheets.
Performing file audits to ensure that required documentation is collected and maintained.
Tracking of transportation activities.
Tracking of Issued Passports and documents from staff.
Ensuring all inventory are maintained on monthly basis.
Ensuring Accommodation safety regulation are followed and maintained.
In charge for Abu Dhabi Accommodations operations.
Accountable for a gamut of functions like SLA management, Branded Stores & Coco & Retention. Ensuring process adherence and streamlining the process to optimize performance.
Monitoring C-SAT results for effective performance. Handling Nodal and Appellate escalations as well NDNC registrations.
Imparting soft skill training of Technical and Non-Technical Staff.
Retention & Loyalty. Formulation and implementation of innovative schemes for retention executives.
Preparing & maintaining daily weekly and monthly MIS.
Analysis on complaints to be carried out to ensure the same complaints is not repeated.
Responsible of smooth function of customer care activities at Franchisees & Marketing Associates.
Additional responsibility of activation & service changes handled to avoid giving activation service guarantee to customers.
