IMPLEMENTATION SPECIALIST
PowerSchool India Private Limited
Total years of experience :8 years, 9 Months
• Oversee the HRIS software, ensuring it functions smoothly, is up to-date, and meets the organizations needs.
• Customize applications to meet the organizations specific needs and requirements.
• Configure settings, preferences, and user permissions within applications.
• Conduct training sessions and create user guides to educate HR
staff and other users on HRIS functionalities.
• Provide support and training to HR staff and other users on how to effectively use the HRIS.
• Integrate applications with other systems or tools used within the organization.
• Collaborated with clients to determine timetables for products and important business requirements analysis.
• Prepared documents like Functional Requirements, User Manuals, Training materials, use cases, Mock-ups needed for the customer to go live and ensured those are accurate and complete.
• Conducted System Integration Testing (SIT), User Acceptance Training (UAT), Super User Trainings, End User Trainings for multiple clients.
• Following departmental procedures, escalated technical concerns immediately, and often followed up with clients and internal resources to fasten problem resolution.
• Participated in testing (verification/validation), implementation, and quality assurance tasks related to system development.
• Using software quality assurance best practices and concepts all the way through the software development life cycle.
• Reduced overall client-detected defects by analysing root causes and providing observations and recommendations to the project team.
• Monitor all software-related metrics, such as time, effort, bugs, defects, etc.
• I have written and revised functional documentation.
• Review the model followed by project.
• Use the codes created by the medical coder to submit claims to the insurance provider.
• Follow up with the insurance provider and the patients to ensure that the medical office is compensated, the patient is correctly billed, and payments are received on schedule.
• Completed bank deposit slips for received manual payments. Deliver the original deposit slip to the accounting division and electronically deposit all cheques that are received. Checks that the balances on EOBs and RAs equal the corresponding deposit after adding up all transactions.
• Conduct in-depth primary and secondary research to track out missing insurance payments and EOBs for posting to accounts.
• Ensure that all insurance payments are accurately posted and reconciled by working in multiple systems.
• Look into and fix discrepancies with deposits and/or postings.