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Kiranjith KP, Lead Business Analyst

Kiranjith KP

Lead Business Analyst·EXL Health

India

Bachelor's degree, RVS School of Engineering & Technology

Work experience

Total years of experience: 10 years, 9 months

Lead Business Analyst

February 2025 - Present

EXL Health

Chennai, India

February 2025 - Present

Meet with health plans, employers, brokers, or PBMs and understand the Client's needs.
Translate Business Needs into Technical Requirements.
Work on Reporting and Analytics.
Support Implementation and Testing.
Client Communication & Support.
Manage Enhancements and Change Requests.

Company industry:
Other Healthcare Services
Job role:
Information Technology

Senior Implementation Consultant

April 2024 - November 2024

Core Solutions Inc.

Chennai, India

April 2024 - November 2024

• Work with healthcare providers to understand their requirements, specific needs, workflows, and
goals.
• Create a detailed plan for EHR implementation or optimization, including timelines, resources, and
milestones.
• Configure and customize the EHR system to align with the organizations workflows and regulatory
requirements.
• Oversee the Data migration of existing data into the new EHR system, ensuring data integrity and
security.
• Provide ongoing support and troubleshooting to address any issues or challenges that arise post
implementation.
• Analyze system performance and user feedback to identify areas for improvement and optimize
system usage.

Company industry:
Software Development
Job role:
Consulting

IMPLEMENTATION SPECIALIST

May 2023 - January 2024

PowerSchool India Private Limited

Bengaluru, India

May 2023 - January 2024

• Oversee the HRIS software, ensuring it functions smoothly, is up to-date, and meets the organizations needs.
• Customize applications to meet the organizations specific needs and requirements.
• Configure settings, preferences, and user permissions within applications.
• Conduct training sessions and create user guides to educate HR
staff and other users on HRIS functionalities.
• Provide support and training to HR staff and other users on how to effectively use the HRIS.
• Integrate applications with other systems or tools used within the organization.

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

His Implementation Consultant

December 2017 - April 2023

IQVIA Consulting & Services India Pvt.Ltd

Coimbatore, India

December 2017 - April 2023

• Collaborated with clients to determine timetables for products and important business requirements analysis.
• Prepared documents like Functional Requirements, User Manuals, Training materials, use cases, Mock-ups needed for the customer to go live and ensured those are accurate and complete.
• Conducted System Integration Testing (SIT), User Acceptance Training (UAT), Super User Trainings, End User Trainings for multiple clients.
• Following departmental procedures, escalated technical concerns immediately, and often followed up with clients and internal resources to fasten problem resolution.

Company industry:
Other Healthcare Services

His Implementation Consultant

February 2017 - December 2017

GCI Healthcare

Coimbatore, India

February 2017 - December 2017

• Participated in testing (verification/validation), implementation, and quality assurance tasks related to system development.
• Using software quality assurance best practices and concepts all the way through the software development life cycle.
• Reduced overall client-detected defects by analysing root causes and providing observations and recommendations to the project team.
• Monitor all software-related metrics, such as time, effort, bugs, defects, etc.
• I have written and revised functional documentation.
• Review the model followed by project.

Company industry:
Software Development
Job role:
Engineering

Medical Billing Associate

April 2015 - November 2016

EXL Services

Cochin, India

April 2015 - November 2016

• Use the codes created by the medical coder to submit claims to the insurance provider.
• Follow up with the insurance provider and the patients to ensure that the medical office is
compensated, the patient is correctly billed, and payments are received on schedule.
• Complete bank deposit slips for received manual payments.
• Deliver the original deposit slip to the accounting division and electronically deposit all cheques
that are received.
• Checks that the balances on EOBs and RAs equal the corresponding deposit after adding up all
transactions.
• Conduct in-depth primary and secondary research to track out missing insurance payments and
EOBs for posting to accounts.
• Ensure that all insurance payments are accurately posted and reconciled by working in multiple
systems.
• Look into and fix discrepancies with deposits and/or postings.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Education

Anna University, Chennai

August 2014

August 2014

Bachelor's degree, RVS School of Engineering & Technology

India

GPA (percentage): 64%

GPA (percentage): 64%

Skills

IT Consultancy
Expert
IT Consultancy
Expert
Project Management
Expert
Project Management
Expert
Customer Handling
Expert
Customer Handling
Expert
International Expertise
Expert
International Expertise
Expert
Healthcare Industry
Expert
Healthcare Industry
Expert
Project Management
Expert
Project Management
Expert
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
PROCESS LIFECYCLE
Intermediate
PROCESS LIFECYCLE
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SARS SOFTWARE PRODUCTS
Intermediate
SARS SOFTWARE PRODUCTS
Intermediate
INGREDIENT FUNCTIONALITY
Intermediate
INGREDIENT FUNCTIONALITY
Intermediate
MEDICAL RECORDS
Intermediate
MEDICAL RECORDS
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
REQUIREMENTS GATHERING & ANALYSIS
Expert
REQUIREMENTS GATHERING & ANALYSIS
Expert
SYSTEM INTEGRATION TESTING & USER ACCPETANCE TESTING
Expert
SYSTEM INTEGRATION TESTING & USER ACCPETANCE TESTING
Expert
HL7 INTEGRATION
Expert
HL7 INTEGRATION
Expert
BUSINESS CONSULTING
Expert
BUSINESS CONSULTING
Expert
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
Intermediate
APPLICATION PROGRAMMING INTERFACE (API)
Intermediate
APPLICATION PROGRAMMING INTERFACE (API)
Intermediate
US & MIDDLE EAST HEALTHCARE INDUSTRY
Expert
US & MIDDLE EAST HEALTHCARE INDUSTRY
Expert
MICROSOFT PRODUCTS
Expert
MICROSOFT PRODUCTS
Expert
SOFTWARE CONSULTING
Expert
SOFTWARE CONSULTING
Expert
SOFTWARE QUALITY ASSURANCE
Expert
SOFTWARE QUALITY ASSURANCE
Expert
MICROSOFT SQL & IIS
Intermediate
MICROSOFT SQL & IIS
Intermediate
SOFTWARE TRAINING
Expert
SOFTWARE TRAINING
Expert
HIPAA, PHI & OTHER REGULATIONS
Intermediate
HIPAA, PHI & OTHER REGULATIONS
Intermediate
SOFTWARE CONFIGURATION
Expert
SOFTWARE CONFIGURATION
Expert
Business Analysis
Expert
Business Analysis
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
IT Consultancy
Expert
IT Consultancy
Expert
Customer Handling
Expert
Customer Handling
Expert
International Expertise
Expert
International Expertise
Expert
Healthcare Industry
Expert
Healthcare Industry
Expert

Languages

English

Expert

Malayalam

Native Speaker

Tamil

Expert

Hindi

Intermediate

Hobbies and interests

Listening To Music
Traveling