Senior System Engineer
Saudi Comedat Company Ltd
Total years of experience :15 years, 5 Months
Highlight:
§ Extended system administration and support to include software/ hardware maintenance, upgrades, troubleshooting under
stringent deadlines in a fast-paced, 24X7 environment.
Key Responsibilities as Server & Network Engineer:
Leading 2 branches connected to the main branch with VPN connection based via Fortinet firewall 60C/82C/100D.
§ Supported leadership activities toward enhanced system engineering role in the Fleet Management System development and
production lifecycle.
§ Provision and designing of IT infrastructure network and services including desktop applications, Local /Wide area networks,
IT security and telecommunications (Arar, Al Khobar HQ).
§ Maintain and solve any problem for the internet connection including VPN between Arar and Al Khobar-HQ.
§ Design & implement daily/weekly/monthly backup system for Exchange server, ERP (COINS), AD and File server.
§ Performed high level system design and interface definition, selected up to date implementation platforms to support
technology roadmap for fleet management operational approaches by evaluating current systems and operations
methodologies.
§ Applied knowledge of hardware, software, operational analysis and test and integration to assure system concept feasibility and
integrity and oversaw as well as directed the field installation activities.
§ Maintained and documenting the configuration of the system, for improving and adapting existing subsystems and systems for
application to new and future user requirements.
§ Maintained a relationship with the users as a technical liaison, and troubleshooting any user reported problems.
§ Delivering advanced system administration support entailing infrastructure development, software & hardware installations,
backup policies, maintenance, upgrades, troubleshooting and user account administration.
§ Acting an integral role of Architect, Technical Lead and System Administrator for several projects encompassing major
operating system, database installations, backup policy development and migrations
§ Undertaking systems analysis on Active Directory Domain Controller Windows Server 2012 R2.
§ Monitoring File Server based on Windows Server 2008 R2 for data backup.
§ Monitor, and maintain Active Directory, MS Exchange related services, File Services, Server Infrastructure, WAN/ LAN/ WLAN
supporting business-critical systems.
§ Ensure performance, reliability, and transparency of all aspects of infrastructure elements.
§ Implementing Security and User Policies for local systems.
§ Configure & maintain Microsoft Exchange e-mail accounts.
§ Respond to requests for computer assistance from staffs experiencing problems with hardware, software and networking.
§ Installation, configuration and maintenance/ administration of Desktops, laptops and Servers running MS Windows.
§ Led migration from MS Exchange 2010 to MS Exchange 2013.
Configured groups & roaming profiles and successfully migrated from Server 2003 to Server 2012 R2.
Key Responsibilities as
Responsible for IT Planning, IT Management, Network Designing, Network Implementation, System & Servers Capacity Planning, Customization.
Evaluating new technologies and IT strategy formulation for the organization; functioning as key driver for IT business process design and solution identification.
Responsible for Internet Service Provider, bandwidth and Internet Utilization for company benefit within the Company budget.
Responsible for IT Facilities Upgradation, Performance Monitoring, System Analysis and Design.
Implemented corporate IT security policies in line with industry standards.
Conducted in-depth compliance audit as per pre-defined schedules.
Responsible for Company Database Management backup and Company Security policies.
Responsible to Monitor the Company IT Services, Internet Services, VSAT and take the services from Service provider as per the Service Level Agreement.
Responsible for Vendor Management, Asset Management.
Design and implement the VPN to connect network resources from 6 site office to main office located in Kabul.
Responsible to handle all Site IT Supervisor (6 sites) queries and resolve the same related to IT Issues.
Responsible for Smooth IT Operation of AOS - US Army - Operation Enduring Freedom project, Afghanistan.
Manage and Maintain AD on Server 2008 R2, Exchange Server, File Server, Print Server and ERP Server (CMMS).
Configure and Monitoring System Attendance, IPCam, CCTV, NVR/ DVR video surveillance.
Generate and maintain infrastructure documentation including network designs, addressing schemes and version management and maintain.
Proffered technical and managerial support for critical business applications, performed morning checks of systems/software and
backup of data.
§ Supported a suite of internal tools used for delivering key business service including installation and configuration new
hardware/software.
§ Provided support for password and access management, helped unlock user ID and reset passwords as well as
adding/deleting/creating/modifying user account information (including email accounts).
§ Operated and administered, configured and troubleshot outlook related issues, provided solutions to prevent problems from
occurring in area of responsibility.
§ Resolved technical problems reported by users, maintained and updated network access forms for users in addition to change or
assign permissions for user accounts as requested.
§ Oversaw issues related to network data drops in offices and work areas as well as troubleshoot wireless broadband for executive
laptops.
§ Recommended upgrades, patches, and new applications/ equipment, troubleshot network performance issues and created/
maintained a disaster recovery plan, extended technical support/ guidance to users, to ensure smooth operation of
communication networks in order to provide maximum performance and availability for users.
§ Deployed and configured high availability solutions over high-end systems, troubleshooting any endpoint reported problems
and conducting system performance tuning.
§ Kept abreast of latest technological advancements and utilized the potentials of the same to respond to distinctive and special
needs of the organization.
Windows Servers, Networking, Software Engineering, Project Management, RDBMS, Linux
Computer Science, Physics, Chemistry & Maths
Social Science, Physics, Chemistry, Maths & Biology