Kishore Bhatia, Marketing Support Manager

Kishore Bhatia

Marketing Support Manager

Federal Foods

Location
United Arab Emirates - Sharjah
Education
Master's degree, MBA In Marketing and Finance
Experience
26 years, 2 Months

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Work Experience

Total years of experience :26 years, 2 Months

Marketing Support Manager at Federal Foods
  • United Arab Emirates - Dubai
  • My current job since December 2008

Key Responsibilities:
 Heading and managing a team of 12 members and reporting to the Executive Director.
 Entrusted with the responsibility of corporate marketing budget and yearly marketing calendar.
 Involved in the re-branding and positioning of the company by developing corporate video and TV ads through advertising companies. Making macro strategy at company/ brand & product level.
 Responsible for making yearly business plans for the 20+ brands handled by the company in co-ordination with the principals.
 Planning and implementing procedure for organic and inorganic growth at company level.
 Ensuring profits and turnaround of the brands in the frozen category in terms of sales and profitability.

Key Achievements:
 Successfully achieved sales growth by 50% and profitability improvement by 5% points for the frozen category brands.
 Selected to participate as an associate sponsor in the Gulf Food 2010, the largest food exhibition in Asia.
 Successfully launched new brand identity for Federal Foods.
 Developed 2nd level of managers for the product management division and 2 private label brands for the company.

Regional Brand Manager at Kuwait Food Company
  • United Arab Emirates - Dubai
  • August 2004 to December 2008

Job Responsibilities
- Overall responsibility for both volume and profitability targets for the entire UAE.
- Develop new business by way of new channels, line and product extensions.
- Enhancing distribution / visibility / profitability of the products through effective merchandising and channel management.
- Manage, strengthen and grow key accounts.
- Setting up A&P, visibility budgets and implementing / controlling them to help distributor meet the set targets.
- Conceptualize and implement trade and consumer promotions.
- Implement & operate effective reporting, budgetary controls, intelligence gathering and operational excellence.
- Developing motivation programs for the sales personnel.
- Co-ordinating with head-office, advertising and promotion agencies, logistic companies.

Significant Contributions
- Won the Best Frozen Brand of the Year Award from Retail Middle East magazine for 2005.
- Achieved sales growth of 35% with only 7% increase in marketing spends.
- Successfully launched a complete new product line - Seafood.
- Vegetable category business doubled in 12 months time.
- Implementation of BTL & ATL campaigns - Radio, TV and Light boxes in hypermarkets.
- Better channel management. Increased penetration of the products in down trade and groceries.
- Streamlining of marketing activities. Better usage of the marketing budget.

Asst. Sales Manager at Vanilla Music Ltd
  • United Arab Emirates
  • April 2002 to July 2004

- Managing sales operations for EMI/ Nilwala/ Virgin Labels in region; with profit responsibility.
- Formulating & implementing sales plans and providing inputs on new product development.
- Developing channel partners including dealers & distributors for effective distribution & availability.
- Interfacing with clients and cultivating relations with them for securing repeat business.
- Controlling the market receivables to manage credit figures.
- Reviewing & analyzing the market/ competition trends to fine tune marketing strategies.





Significant Contributions
- Achieved sales growth of 50% and increase in profit margin by 10% points within 1st year of operations itself.
- Proposed & introduced new products, thereby achieving increased sales by 15%.
- Developed business through Virgin Megastore, Carrefour and Lulu Hypermarkets.
- Strengthened the dealer network in Qatar & Bahrain markets by appointing new channel partners.

Marketing Executive at NRI Network Corporation
  • United Arab Emirates - Dubai
  • May 2001 to March 2002

- Exploring avenues for the marketing & business development of NRI Privilege Cards, Publication & event management.
- Formulating & implementing marketing/ promotional strategies and designing requisite material for same
- Managing the pre/ post marketing activities for product launches.
- Developing sponsors for the events & competitions and fostering relations with them.
- Relationship building with the media person for arranging press conferences.

Significant Contributions
- Developed about 150 alliances with leading restaurants, hotels & stores across UAE & AGCC countries.
- Bagged sponsors including Hotel Le Meridian, Howard Johnson Hotel & Subway for sponsorship of NRI of the Year Magazine.
- Increased Brand Awareness & Brand value of NRI World (the website) and developed online advertisers for the same. Developed clients like Gulf Medical College, Le Meridian, etc.
- Instrumental in successful execution of “NRI 2001” event, bagging international media coverage.
- Successfully launched the NRI Magazine 2001, conducted press conferences and got widespread coverage in the press.

Business Development Executive at Netcrawler Solutions
  • India
  • December 1997 to February 2001

- Identifying & exploring new markets for increasing the sales volume for internet based supply chain management products to corporate and web designing services to mid sized companies.
- Developing clients, understanding their requirements and suggesting products/ solutions accordingly.
- Demonstrating the product benefits through presentations, finalising & negotiating deals with them.
- Providing pre/ post technical sales support to the clients.
- Collating market information & feedback to facilitate decision making by the management.

Significant Contributions
- Developed corporate clients including Parke Davis, PSL Holdings, Global Housing, ABC Consultants & Lotus International, amongst others.
- Introduced new services of web designing (economy) for smaller firms. Involved in the groundwork for launching a portal for Chemical Industry.
- Recognised as the Best Executive in Dec’98.

Education

Master's degree, MBA In Marketing and Finance
  • at Heriot-Watt University
  • July 2000

Specialties & Skills

Marketing
International Media
Meridian
Marketing Support
Client servicing, Marketing , Sales

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate

Memberships

The Chartered Institute of Marketing, U.K.
  • Member
  • March 2005
The Chartered Institute of Marketing, U.K.
  • Chartered Marketer
  • June 2010