كومال روكا

Delivered high quality customer service to promote Starbucks culture, values, and mission.
• Collect and process payments and provide friendly service to drive customer service.
• Prepared and provided consistent hot and cold beverages, whole bean, and food products by
following recipe and presentation standards.
• Reinforced and upheld operational policies and procedures for cash handling, safety, security, facilities
maintenance, and

Mentored new sales associates to contribute to the store’s positive culture.
• Prepared merchandise for the sales floor.
• Provided repeat customers with exceptional care and attention.
• Worked collaboratively in team environment.
• Cleaned and organized the store, including the checkout desk and displays.

Assisting with all aspects of administrative management, directory maintenance, logistics.
• Scheduling and coordinating meetings, interviews, events and other similar activities.
• Sending out and receiving mail and packages.
• Greeted numerous visitors, including VIPs, vendors and interview candidates.