Koppakkattil Rakesh

• Utilize fundamental business knowledge and general understanding of HR principles and practices to understand business imperatives and people impacts of the functional, BU or product line strategy.
• Work with sub-BU/Functional group to support the development and execution of the BU/Function Strategy.
• Assist the execution of HR programs and initiatives, and strategy outlined by the HR Leader for a client-focused area of responsibility.
• Provide prompt, courteous and accurate support in resolution of human resource transactions.
• Accurately maintain employee records including on-boarding, off-boarding, employee personal and employment data, mass data changes and employment adjustments and exit data.
• Assist all audit requests (external & internal) pertaining to employee records
• Continually evaluate existing work processes to come up with process improvements. Able to do simple reporting/collating by pulling data from the system as and when required.
• Maintain confidentiality as it pertains to all HR and Payroll information. Adhere to the Code of Conduct and Mission and Value statement of the company
• Fairly good understanding of Service Level agreements (SLA), assignments & escalations.
• Implement proactive, innovative, and employee oriented HR solutions.
• Coordinate/track action planning activities, progress towards goals and outcomes.

• Responsible for handling priority customer inquiries/requests to ensure customer satisfaction.
• Assisted the review and updating of credit files for compliance tracking in corporate credit department.
• Visit sites as and when appropriate as part of the credit avail process.
• Support Chief Loan Officer and Chief Credit Officer at different points of the credit approval workflow.
• Create and update reports for the close monitoring and evaluation of the loan cycle.
• Maintain, and update credit files to the highest accuracy level.
• Develop various reports and analysis data as demanded by senior management.
• Oversee the mortgage process from application through closing.
• Verify and review supporting documentation provided by the applicant and ensure completion of the process-flow.
• Mitigate expected processing times, interest rates, and closing dates and provide suggestions to the immediate officer for improvising the process.