Krijen Shahi, Sales and Support Supervisor

Krijen Shahi

Sales and Support Supervisor

Mobile Finance Technology

Location
Nepal - Kathmandu
Education
High school or equivalent, Accounting And Management
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

Sales and Support Supervisor at Mobile Finance Technology
  • Nepal - Kathmandu
  • July 2022 to April 2024

Experienced Sales and Support Supervisor with a proven track record of leading teams to achieve sales targets and deliver exceptional customer service. Skilled in coaching and mentoring staff to optimize performance and enhance customer satisfaction. Proficient in developing sales strategies, resolving customer issues, and implementing process improvements. Strong communicator with the ability to build rapport with both customers and team members. Passionate about driving results and fostering a positive work environment.

Customer Support Supervisor at Infodevelopers Pvt Ltd
  • Nepal - Kathmandu
  • August 2016 to July 2022

Personable customer service professional offering over 6 years of
experience resolving concerns for customers. Smoothly uncover and
solve challenges while promoting company products and maintaining
loyal, satisfied customers. Focused on surpassing expectations and
driving team success.

Education

High school or equivalent, Accounting And Management
  • at Tribhuwana University
  • July 2016

Project Data study on sales and marketing

Specialties & Skills

Team Leadership
Communications
Customer Service
Coaching
Time management
Communication
Leadership
Team Building
Customer Service
Adaptability

Languages

English
Expert

Training and Certifications

High Impact Presentation Skills & Interpersonal Communication (Training)
Training Institute:
Code Himalaya
Date Attended:
August 2023
Duration:
8 hours

Hobbies

  • Listening To Music, travelling