Head of Training & Agency Sales
Alliance Insurance PSC
Total des années d'expérience :18 years, 0 Mois
Responsibilities
•Hiring all Branch positions, completing performance evaluations regularly and developing short and long-term goals for each Branch manager, Officers and Sales team
•Effectively communicating with Branch Managers and Team Leads on a weekly basis to review forecasts and ensure consistency with annual projections.
•Training all departments, on product, sales techniques and other soft skill aspects.
•Providing top management with weekly reports on the progress of business verses plan.
•Coordinating with the Other departments to ensure upselling and cross selling.
•Creating a good working relationship with third party like insurance brokers and online aggregators to promote new business.
•Coordinating regular meetings and Training the managers of each branch to ensure their efficiency of sales and service.
•Overseeing the hiring and training of all sales staffs.
•Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
•Focusing on any customer complaints that comes and rectify and taking the necessary steps to resolve these complaints.
training for Banc assurance, Partnership Distribution & Group Business across the southern states of India
•Defining Training Road Map & formulating Channel Partner wise strategies for Banks & Corporate Agents in the region
•Spearheading Training for Lakshmi Vilas Bank Channel PAN India - Effective planning & delivery of training across 510 branches
•Recruiting & developing the Training team of South - Designing Goal Sheets / R&R every year.
•Leveraging technology for faster and effective reach among internal and external customers
•Key deliverables include a) Creating profitable strategic alliances with channel partners by engaging in training interventions, special drives, field support.
•Part of Core Content team in terms of conceptualizing, designing & implementing content for Employees & Partners.
(Agency and Business Alliance)
Responsibilities
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•Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, completing audits; identifying trends; determining sales training system improvements; implementing change.
•Meets sales training financial objectives by forecasting sales training requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
•Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales force; reviewing results of trainer coaching; evaluating training effectiveness.
•Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems.
•Develops managerial results by orienting new managers; conducting management training programs; providing learning resources; coaching individual managers.
•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Accomplishes sales training and organization mission by completing related results as needed.
Training
Responsibilities
•Responsible for all Training requirements for Sales force.
•To coordinate the designing and development of Sales Training and Product Training Modules to enhance knowledge and skills of Sales Teams of both internal employees as well as Agents with content team in conjunction with Sales and Head Office.
•To regularly conduct Training Needs Analysis of Sales Teams enhances Sales Performance through regular Training Intervention.
•Work towards alignment of Training Function towards achieving Sales Goals.
•Conceptualize Training road maps and roll out the same at regular intervals for Sales force.
•Maintaining Training calendar and MIS
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