Network Engineer
Cerner Corporation
Total years of experience :17 years, 9 Months
Incident management, Change management, Configuration management, working on service requests.
Oncall Support for more than 500 clients and Datacenter issues.
Run network changes as per client requirement.
Interaction with more than 300 US and global clients for configuring access to Cerner hosted Datacenter .
Ticket logging & documentation of tickets as per company policies.
Closure of the complaints within the Service Level agreement (SLA).
Interaction with International ISP- AT&T, Sprint, Verizon, etc for any WAN link failure/issues.
Configure Routers, switches, firewalls, laodbalancers both at client network and Cerner’s 7 datacenters in US.
Experience in configuring ACLs, Nats, MPLS, Loadbalancing, bluecoat proxies etc.
Upgrading cisco IOS on client routers and load balance traffic to datacenter through primary and secondary circuits.
Failover traffic to secondary circuit if needed and monitor bandwidth usage.
Configure FWSM and dmz changes and also configuring IPSEC VPN both via CLI and on vpn concentrators.
Configure route import for MPLS and context creation for loadbalancing.
12x7 Oncall Support for client and Cerner corporate network worldwide during US night time
Was elected as college union chairman and was a member of college cricket team