Regional Spare Parts Manager
Suhail Bahwan Automobiles LLC
Total years of experience :0 years, 0 Months
Attaining parts and allied business target for assigned territory
Parts Key user- Development of IT solutions for various business monitoring &
control measures
Principal coordination with Renault, Nissan Brands for parts sales promotion, new
initiatives on key value parts & Accessories Business
Leading a team of 60 personnel & managing parts operation for 13 branches
spread across OMAN
Monitoring, recruiting, training & motivating the manpower & ensuring quality
deliverables in the market. Create schedule and Conduct promotional activities
Examining distribution networks to ensure ready availability of the services at all
times
Preparing MIS report monthly/quarterly/annually & managing P&L for Spare Parts
Coordinating material/ spare parts/Lubes planning related activities encompassing
identification of vendors, import requirement & offer evaluation
Highlights:
Headed accessories Business - Accessories development, Strategic sourcing, IT
enablement, training, sales and promotion
Have maintained consistent growth in Spare Parts for last 4 years
Attaining spare parts target achievement for the region
Developed new distributor and parts retailer network in the region
Formulated marketing initiatives to counter spurious parts
Developed new opportunity to improve distributor retail sales
Implemented standard warehouse systems at all dealerships
Improved first fill rate to 90% level & reduced number of vehicles off-road for want
of parts
Optimized inventory at dealerships and reducing slow moving stocks
Trained and developed all dealer spare parts managers on ordering and inventory
management
Highlights:
Developed 500+ retailers in Tamil Nadu & Kerala
Highest target achievement & NO1 region for FY’11 & FY’12
Maintained lowest inventory level across country and awarded best region on
inventory and dealer system management
Implemented standard after sales process at all dealerships in South region
Implemented CRMDMS systems at all dealerships
Product training to all dealer manpower on soft skills & product
Enhanced dealership service revenue through various initiatives & Value-added
service offerings
Was part of cross functional team for new product testing & launch phase
Focused activities on improving CSI
Highlights:
Achieved No1 CSI for Coimbatore in 2015
Highest dealer satisfaction in after sales in 2016
Vendor Development
Created system for vendor rejection monitoring, which is implemented at all
TataMotors Location
Conducted 65 Supplier Surveillance audit PAN India to improve vendor process
Managed new product tryouts for window winders, electrical products for quality
improvement
Highlights:
Developed SAP based monitoring system for vendor rejections.
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