Office Coordinator
Studio Jafri Art Gallery
Total years of experience :6 years, 1 Months
Provided comprehensive administrative support, including organizing and maintaining office and pantry supplies, managing executive calendars, facilitating corporate events, and contributing to the preparation of presentations and reports. Maintained organized filing systems, acted as a liaison between guests and internal teams, and actively contributed to regular assessments of office processes, identifying areas for improvement and implementing solutions.
Managed high-volume calls and emails, efficiently directing inquiries to respective departments. Professionally greeted and directed guests, managing electronic visitor logs. Oversaw inventory to ensure operational efficiency, restocking as necessary. Maintained updated files, including licenses and contracts, ensuring confidentiality. Provided top-tier admin support to executives, managing calendars, and coordinating VIP meetings. Arranged team travel, including flight, hotel, and car bookings. Coordinated corporate events, conferences, and meetings, handling logistics and reservations. Managed international and domestic shipments of parcels/documents. Assisted in setting up credit facilities with vendors, directing procurement matters. Coordinated drivers, ensuring accurate supplies delivery to retail branches. Liaised with vendors for quotations, submitting to accounts for approval. Collaborated with talent acquisition, screening candidates, scheduling interviews, and maintaining databases. Trained and supervised new hires on protocols, customer service, and task management.
Managed diverse tasks with a focus on customer service, administration, and team coordination. Proficiently handled calls, inquiries, and provided service information. Maintained an updated database, led field teams, and resolved customer complaints. Processed gate passes, prepared documents, and ensured smooth office and field operations. Collaborated with field teams for operational efficiency. Managed inventory, databases, and confidential files, supporting HR recruitment. Monitored attendance, verified hours, and processed payroll accurately. Handled onboarding paperwork and ensured accurate employee information in the payroll system. Collaborated on tenders, prepared proposals, and managed vendor databases. Tracked online platforms for new tenders, submitting timely proposals. Assisted in company proposals for project auctions, generated status reports, and ensured compliance. Managed and updated content on social media for consistency and engagement. Monitored social media metrics, assessed campaign effectiveness, and prepared monthly-end reports. Conducted payroll reconciliation with bank statements.
Customer Service Professional with expertise in managing both inbound and outbound calls. Proven ability to generate cold calls, effectively inform customers about products/services, and address inquiries. Dedicated to understanding customer needs, enhancing satisfaction, and promoting health by providing tailored medication solutions. Adept at resolving product and service issues by identifying problems, offering optimal solutions, and ensuring accurate order processing. Skilled in maintaining detailed customer records and efficiently updating databases.
Customer-oriented professional with a proven track record in managing front desk operations. Adept at efficiently handling calls, emails, and providing a welcoming environment for clients and visitors. Proficient in clerical tasks, including invoice preparation and systematic document filing. Committed to maintaining a clean and presentable reception area.