Kristian Villarosa, Sales Supervisor

Kristian Villarosa

Sales Supervisor

Al Futtaim Group

Location
Qatar - Doha
Education
High school or equivalent, Hotel and Restaurant Management
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Sales Supervisor at Al Futtaim Group
  • Qatar
  • My current job since August 2017

Ensure that customer’s expectations are met in highest professional standards and in consistent with the
company policies.
• Ensure that sales target by Department is achieved.
• Ensuring Top Sellers available always and space allocations for merchandise is in line with sales.
• Ensures that the space allocation is in line with sales of each category.to achieve section budget set every
month and on YTD.
• Ensure that the sales team is accurately and timely informed of company profile, new lines in the
business, promotional campaigns and related matters of the company.
• Ensure that product knowledge training is given to staff on all new arrivals and also ascertain that
refresher courses are conducted periodically.
Toys R Us

Senior Visual Merchandiser at Al Futtaim Group
  • Qatar
  • November 2012 to July 2017

2017
• Thorough understanding of brand and ensure it is consistently executed to the highest standards.
• Awareness of competitor’s activity.
• Maintain responsiveness to changes in shop floor sales by way of design/redesign of store based on sales
figures.
• Ensure maintenance of optimum level of VM inventory and availability of fixtures.
• Regular visit stores to assess and ensure visual standards.
• Access and utilize key business information frequently including space proportionality, bestsellers,
promotional activity etc. and taking appropriate action at stores.
• Use knowledge and understanding of styling trends & store specific customer profiles to drive sales.
• Deliver visual trainings in line with plan.
• Train and coach the VM team to deliver excellent brand standards throughout all stores. Support people
resources to meet business needs.
• Support people policies & processes, i.e. recruitment, performance management & setting structures.
• Plan and manage new store openings & modernizations.
Centrepoint

Visual Merchandiser at Landmark Group
  • United Arab Emirates
  • November 2008 to September 2012

2012
• Implement a creative visual merchandising strategy in order to increase sales and buyer attention.
• Produce design ideas for displays and developing floor plans across all mall's window and common areas.
• Prepare a visual merchandising pack, Mockups and Style guide to send to other stores, so that all stores
have the same company look and feel by ensuring the uniformity of displays throughout the GCC and
MENA region.
• Produce window displays, signs, interior displays, floor plans and special promotions displays.
• Create appealing and eye-catching merchandise displays that will lead the customer through the entire
store.
• Act in alignment to the organization’s culture, products, image and target market.
• Monitor costs and work within budget.
• Provide regular feedback to the Head Office Management Team, Retail Merchandisers, Marketing and
Buying Team to make sure each and every store has the right visual impact. Decide on how to use space
and lighting creatively.
• Make best use of the store's space and layout.
• Source and set up display materials and arrange screens, signages and posters.
• Ensure that prices and other required details can be seen on displays.
• Train the customer service associates on how the product items should be displayed.
• Take down old displays and update all as required depending on existing seasonal themes and
promotions.

Store Coordinator at ZARA International Specialty Concepts Inc
  • Philippines
  • June 2007 to October 2008

To monitor 100% compliance of the visual merchandising standards and guidelines from ZARA
headquarter in Spain.
• Monitor the sales and control the stocks based on sales report.
• Educating customers and providing them with the best quality goods, services and creating perfect

Customer Relations
  • Philippines
  • July 2006 to December 2006

Assisting the customers attentively, offering alternatives to boosts sales and giving them the best
quality service that they deserved.

Education

High school or equivalent, Hotel and Restaurant Management
  • at E International College of Business and AccountancyLakan Dula High SchoolKaunlaran Elementary School
  • January 1999

Bachelor's degree, Hotel and Restaurant Management
  • at E International College of Business and AccountancyLakan Dula High SchoolKaunlaran Elementary School
  • January 1999

Specialties & Skills

Planning
Styling
Window Displays
Fashion Retail
Visual Merchandising
BUDGETING
COACHING
CUSTOMER SERVICE
DISEÑO DE LA DISPOSICIÓN
IMAGING
INVENTORY MANAGEMENT
LIGHTING
POLICY ANALYSIS

Languages

Arabic
Intermediate
English
Expert
Tagalog
Expert