Kristina Bagateliya, Senior Sales Executive

Kristina Bagateliya

Senior Sales Executive

Emirates Holidays

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Tourism Management
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

Senior Sales Executive at Emirates Holidays
  • United Arab Emirates
  • My current job since January 2013

Delivering the weekly and monthly budgeted revenue for assigned markets.
* Maintaining and developing travel trade relationships.
* Identifying, co-ordinating, expediting and resolving any relationship, sales or booking related issues
impacting the delivery of revenue results.
* Working closely with higher management on strategic plan for business development of new
markets across the Globe in line with company’s revenue growth targets
* Achieving annual growth targets and expending brand awareness throughout Europe & Russia
* Obtained quality market intelligence (market trends, competitor activity) and communicating
findings with recommendations to refine and adapt sales strategies to exploit new opportunities
and counter competitor activities
* Managing the effective and timely distribution and utilisation marketing collateral to travel trade
partners in line with the defined market strategy
* Developing online platforms (B2B & B2C) to fit the needs of market requirements by aligning it
with both external and internal stakeholders
* Validating, refining and enhancing knowledge of strategic market segments, destination and
brochure products, processes, procedures and technology to ensure the effective promotion of
products and services.
* Identify challenges faced by travel agents or customers and in co-ordination with the relevant
department implement creative solutions
* Preparing interactive a/v presentations which highlight the full spectrum of products and services
* Delivered regular presentations to travel agents to ensure they are well equipped to upsell products
and services.
* Periodic MIS activity reports against targets and continue to highlight positive sales results.
* Provided recommendations for alternate sales strategies to counteract negative results when
necessary.

Sale Executive at Sun and Sky Travels LLC
  • January 2011 to January 2013

Researching travel options & presenting the best deals in terms of requirements. Ensure all
bookings & reservations are processed accurately
* Built strong relationships with clients
* Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered
by various travel carriers
* Provide travel consultation on destinations and packages to holiday makers/tourists
* Provide inputs/recommendations on tour and vacation packages being planned by the company
* Provide customer with brochures and publications containing travel information, such as local
customs, points of interest, or foreign country regulations
* Run and Monitor the smooth, efficient delivery of the business set objectives/tasks
Travel Agency «Putevodnaya zvezda»

Senior Sales Manager
  • January 2009 to January 2011

Make professional, accurate, cost effective travel arrangements for clients while providing
excellent customer service.
* Proactively market, sell and consult with clients in regards to tour, air, car and hotel products and
all other related services.
* Ensure accommodations meet specifications of requesting party.

Education

Bachelor's degree, Tourism Management
  • at Belarusian University
  • June 2020

Curriculum focused on “Understanding and growing Health and Eco tourism sectors”.

Specialties & Skills

Revenue Management
Marketing
Business Development
ASSETS RECOVERY
BROCHURE DESIGN
BUSINESS DEVELOPMENT
CONSULTING
CUSTOMER RELATIONS
DELIVERY
MANAGEMENT
MARKETING
MARKETING COLLATERAL

Languages

English
Expert
Russian
Expert
Ukrainian
Expert