Sales Assistant & Key Account Representative
Tarkett
Total years of experience :14 years, 8 Months
Admin Assistant/Customer Service
Drehomes Real Estate, Dubai, U.A.E.
June 2012 to March 2014 Company Industry: Real Estate
Responsibility: • Managing the property when it comes to rental and other related with the properties.
• Assist owners for the new laws and rules and regulation of the property.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports to the managers;
• Reviewing all existing quotes, contract, offers and ensuring that it's properly executed when it comes to terms and being
agreed by both parties and these are complied with during execution of renting.
• Regularly monitoring of the availability of the property.
• Assist clients in selecting property; to meet their expectations.
• Responsible for meeting with existing customers in any terms of Support, Service and After Sales, which can help maintain
strong business relationships.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory segment to generate new business for the company's client's properties.
Senior Food and Beverage Attendant
Dubai Marine Beach Resort and Spa, Dubai, U.A.E.
October 2011 to June 2012 Company Industry: Hospitality
Responsibility: • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• To assist with the responsibility for the day to day running of the event services department within the overall policies and controls established by the Company and Hotel General Manager, ensuring that the brand values and standards are
delivered and profitability achieved.
• To promote the Hotel's Mission Statement through continual demonstration of the Personality.
• To act as the Hotel Guest Relations Manager as required, ensuring a professional and friendly service throughout the hotel
where this forms part of your responsibility.
• To positively approach sales opportunities in order to maximize sales revenue and exceed budgeted sales targets for the department.
Management Trainee
EDSA SHANGRI-LA (Manila, Philippines)
July 2010 to August 2011 Company Industry: Hospitality
Responsibility: • To ensure that all telephone, fax and Internet enquiries received from customers are handled to a high quality standard
• To ensure that customers are offered high quality services and a high quality service
• To ensure the continuation of the resources supplied for his or her use
• To ensure that the brand standards are applied
Human Resource Secretary
Servicio Filipino (Quezon City, Philippines)
July 2009 to July 2010 Company Industry: Administrative/Human Resource
Responsibility: • Assists with employment process (e.g. callbacks, scheduling interviews, entering information into computer, maintaining
current applications, assisting with applicant searches, notification, new teacher orientation/induction, career fairs, etc.) for the purpose of meeting district staffing requirements while complying with established guidelines.
• Assists with new employee orientation (e.g. introducing personnel, payroll, and benefit policies, assisting with enrollment
forms, etc.) for the purpose of ensuring employees are knowledgeable of current practices and administrative processes.
• Attends meetings, workshops and seminars for the purpose of gathering information required to perform functions.
• Compiles data from a variety of sources (e.g. applicants, employees, outside agencies, etc.) for the purpose of complying with financial, legal and/or administrative requirements.
• Conducts exit interviews and enters data in computer for the purpose of documenting and/or providing reliable
information for the quarterly and end of year compilations of responses.
Senior Promoter- Event Organizer (Part-Time)
Ensemble Production (Philippines)
August 2009 to December 2009 Company Industry: Arts/Entertainment/Media
Responsibility: • Responsible for venue selection, research includes supporting and enhancing the event's theme and messaging. Organizers
must take into consideration many event requirements including room size, catering availability, lodging availability,
transportation, location, audio visual and telecommunication needs when choosing a venue.
Bachelor of Science in Hotel and Restaurant Management Centro Escolar University Manila, Manila Philippines 2006 - 2010