Salesperson
Moka General Trading LLC
مجموع سنوات الخبرة :19 years, 11 أشهر
Greet customers and ascertain what each customer wants or needs
Actively selling our premium products to customers
Giving advice and guidance on product selection to customers
Being responsible for processing cash and card payments
Monitor proper storage and expiration of product
Make chocolate arrangements using accessories, gift items and ribbons
Duties:
Assist in leading, directing and motivating our sales team in order to achieve the overall sales objectives
Assist in providing a professional and excellent level of customer service with existing and new customers
Handle customer questions, complaints and issues
Coach, counsel and train staffs
Communicate all employee relations issues, concerns and incidents to Sales Manager
Maintain inventory and ensure that items are in stock
Maintain or change product displays
Operate cash register and process cash, debit card and credit card sale transactions
Prepare daily sales reports
Read and send emails
Create quotations, invoices and statements of account
Arrange orders and deliveries
Ensure that payment and collection of receivables are on time
Filing, archiving, photocopying, scanning and faxing documents
Answering and dealing with incoming and outgoing telephone calls
Duties:
Attend to telephone inquiries pertaining to import consignments
Check arrival of shipments and its details from shipping lines and co-forwarders
Advise consignees of shipment details - by phone and fax
Prepare inward foreign manifest
Receive rider manifest from co-loaders
Prepare arrival notice and billing statements
Assist in endorsing/stamping import documents presented by the consignee for customs processing
Check email
Filing of import documents
Duties:
Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
Direct visitors by maintaining employee and department directories; giving instructions
Maintain security by following procedures; monitoring logbook; issuing visitor badges
Maintain safe and clean reception area by complying with procedures, rules and regulations
Answering and forwarding phone calls
Screening phone calls
Sorting and distributing post
Tele-marketing
Duties:
Operate one of the e-commerce software solutions
Download and print files such as purchase orders and other important documents
Fax downloaded files to corresponding suppliers
Attend to telephone inquiries
Assist in basic troubleshooting
