Krowen Fernandes, Sales Executive

Krowen Fernandes

Sales Executive

Continental Courier Services

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Sales & Marketing
Experience
18 years, 5 Months

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Work Experience

Total years of experience :18 years, 5 Months

Sales Executive at Continental Courier Services
  • My current job since August 2015

Increase sales from assigned sales areas & identifying growth potential for other segments.
Successfully achieved individual set targets and productivity KPIs.
Keep record of customer visits and update regularly on CRM system Xpresion.
Ownership of payments collections alongside the Credit controllers.
Coordinate with credit controllers on delayed collections and billing adjustments on invoices.
Report competitor’s activity to sales manager.
Prepare proposals and quotations to customers.
Handle customer complaints, inquiries and service issues.
Prepare monthly performance reports.
Cross selling multiple services offered by the organization.

Assistant Sales Manager at Flying Carpets Express Logistics
  • United Arab Emirates - Dubai
  • My current job since March 2016

Develop and grow sales from assigned sales areas & identifying growth potential for other segments.
Successfully achieved individual set targets and productivity KPIs.
Prepare monthly performance reports.
Monitor and manage activities of other sales members.
Identify areas for improvement and make recommendations for service improvement and implementing those improvements.
Achieve required number of weekly sales meeting, and update management on the client’s requirements.
Cross sell newly developed products to existing clients, to increase sales revenue.
Follow up with clients constantly to avoid any leakage through competitors.
Accompany other sales member for meeting as and when required.

Area Sales Executive at Aramex Emirates
  • United Arab Emirates - Dubai
  • December 2005 to June 2015

Increase sales from assigned sales areas & identifying growth potential for other segments.

Successfully achieved individual set targets and productivity KPIs.

Keep record of customer visits and update regularly on aramex in-house system Reach.

Ownership of payments collections alongside the Credit controllers.

Coordinate with credit controllers on delayed collections and billing adjustments on invoices.

Report competitor’s activity to sales manager.

Grow existing customers and migrating them into higher value tiers.

Prepare proposals and quotations to customers.

Handle customer complaints, inquiries and service issues.

Prepare monthly performance reports.

Cross selling multiple services offered by the organization.

Education

Bachelor's degree, Sales & Marketing
  • at London City College
  • December 2015
High school or equivalent, Commerce
  • at Our Own English High School Dubai
  • March 2002

Specialties & Skills

Languages

English
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Hindi
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