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Krysta Flouty, Insurance Assistant

Krysta Flouty

Insurance Assistant·CML Insurance Agency

Lebanon

High school or equivalent, English

Work experience

Total years of experience: 13 years, 7 months

Insurance Assistant

January 2026 - Present

CML Insurance Agency

Kaslik, Lebanon

January 2026 - Present

• Optimize daily agency brokerage operations, acting as a crucial liaison
between clients, brokers, and underwriters to facilitate seamless insurance
processes.
• Manage comprehensive client communication strategy, successfully crafting
and distributing formal payment updates, reminders, and professional
outstanding balance notices.
• Ensure precise database entry, policy compliance tracking, and secure record
retention for policyholder accounts.

Company industry:
Insurance & TPA

Medical Administration Secretary

January 2023 - January 2026

Wakim Medical Center

Jounieh, Lebanon

January 2023 - January 2026

• Orchestrated full-spectrum medical office operations, coordinating physician
calendars, patient appointments, and cross-departmental schedules to
maximize center workflow.
• Facilitated patient check-ins, record creation, intake processing, and
confidential medical history management in strict adherence to healthcare
privacy protocols.
• Managed financial records, billing reconciliations, medical file updates, and
general administrative correspondence, dramatically elevating service delivery
standards.

Company industry:
Other Healthcare Services

Telecommunication Agent

January 2022 - January 2023

Quickline

Jal Al Dib, Lebanon

January 2022 - January 2023

• Cultivated strong subscriber retention levels by leveraging active-listening
techniques and introducing optimal subscription packages tailored to client
needs.

Company industry:
IT Services

Trading Coordinator

January 2021 - January 2022

Laeticia Trading Company

Mersin, Türkiye

January 2021 - January 2022

• Managed logistical frameworks, supply chain updates, and order confirmations
between regional distributors and global partners.
• Maintained flawless communications with Turkish supply channels, overseeing
procurement timelines, documentation compliance, and invoice verification.

Company industry:
Trading & Commodity Trading

Event Decorator & Business Owner

January 2013 - January 2019

Independent Event Design Business

Naccache, Lebanon

January 2013 - January 2019

• Founded and scaled a creative event decoration business, managing
budgeting, vendor agreements, materials procurement, and full-scale spatial
designs for bespoke events.
• Consulted directly with premium clients to develop custom-themed setups,
wedding stationery packages, and decorative environments, achieving a
reputation for peerless client satisfaction.

Company industry:
Home Accessories & Decor

Beauty Center Consultant & Assistant

January 2010 - January 2012

Alexy Malychef Beauty Center

Jal Al Dib, Lebanon

January 2010 - January 2012

• Welcomed clientele, maintained meticulous appointment journals, managed
stock control for high-end retail cosmetic lines, and oversaw general reception
desk duties.
• Core Competencies & Skills
• Healthcare & Office Admin: Schedule optimization, medical filing systems,
reception leadership, patient relationships.

Company industry:
Other Healthcare Services

Education

Lebanese International University

June 2012

June 2012

High school or equivalent, English

Lebanon

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PATIENT REGISTRATION
Intermediate
PATIENT REGISTRATION
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate