Kashif Shafiq, Test Manager

Kashif Shafiq

Test Manager

ADIA

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, BS - Computer Sciences
Experience
24 years, 0 Months

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Work Experience

Total years of experience :24 years, 0 Months

Test Manager at ADIA
  • United Arab Emirates - Abu Dhabi
  • My current job since December 2006

Currently I am working as Test Manager at Abu Dhabi Investment Authority (ADIA), the world's number 1 Government Financial Institute.

Senior Testing & QA Engineer at i-Soft Emirates L.L.C. Abu Dhabi, UAE
  • United Arab Emirates - Abu Dhabi
  • June 2005 to December 2006

Worked as a Senior Testing and QA Engineer at i-Soft Emirates L.L.C. Abu Dhabi and provided my Professional services & expertise onsite to Etisalat (Emirates Telecommunications Corporation).

(Corporate Billing and Customer Management (CBCM) System - Etisalat, UAE)

Worked on the Performance, Load, Stress and Contention Testing of Corporate Billing and Customer Management (CBCM) System of Etisalat, UAE. Etisalat is one of the leading service providers in the Middle East Region.

CBCM (Corporate Billing and Customer Management System) is their attempt to combine all the existing modules and billing application into single system.

As a Senior Testing and QA Analyst, I was responsible for the following tasks:
1) Meet with client groups to determine performance requirements and Goals
2) Determine test strategies based on requirements and architecture.
3) Prepare the User Experience Work Load Models, transaction volumes etc.
4) Create and implement Performance Tests Suites using IBM Rational TestManager.
5) Perform Business Analysis to develop Datapools
6) Extensive advanced programming to develop Data correlated, data-driven (parameterized) IBM Rational Robot’s VU Scripts.
7) Write custom functions and programs to support the load testing efforts.
8) Base lining and benchmarking of all performance critical functions
9) Monitor resources to identify performance bottlenecks,
10) Analyze test results, report the findings to the client and provide recommendations for performance improvement as needed.
11) Perform regression performance tests on system upgrades.
12) Prepare the final detailed and executive summary test report.
13) install test agents on Solaris Servers to monitor the server resources
14) Perform QA knowledge transfer activities to client personnel.
15) Setup an automated test lab environment with 25 Test Agents to execute a load of 1000 VU’s and deployed IBM Rational Test Studio.

Software Automated Testing and QA Team Leader at Global Information Technology, LLC
  • United Arab Emirates - Dubai
  • December 2003 to June 2005

Worked as a Software Automated Testing and QA Team Leader at Global Information Technology LLC, Dubai. My job responsibilities include the following:

1) Preparation of Test Plan Document, Test Strategy and other QA related documents.
2) Automated Functional, Regression, Performance, Load and Stress Testing.
3) Preparation and Execution of Automated Test Scripts.
4) Analysis of Test Logs/Results and the preparation of Performance Report.
5) Preparation of Workload Analysis model based on the customer requirements.
6) Preparation of Baseline, Benchmarking and Performance Analysis Reports.
7) Identification of Performance bottlenecks based on the Performance Analysis Report.
8) Implementation / Administration of Bug Tracking tool.
9) Version Control and Release Management.


I have worked on the Automated Testing and Quality Assurance of the following projects at Global Information Technology.

SmartForms Portal, Ministry of Labor Dubai, UAE
KNET TMS Application, Kuwait Bank, Kuwait.
KNET Point of Sale Terminal, Kuwait Bank, Kuwait.
Prisoner Tagging System, Dubai Immigration, Dubai UAE.
Medical Health Care Fitness System, Ministry of Health Abu Dhabi, UAE.
Mercato KIOSK Application, Mercato, Dubai UAE.
Mercato Card Priming Application Mercato, Dubai UAE.
ADNOC Point of Sale Terminal, ADNOC Dubai, UAE.

Software Engineer at FCW Consulting Inc
  • Pakistan
  • June 2000 to November 2003

June 2000 - November 2003 FCW Consulting Inc.

Testing & QA Lead, PeopleSoft Product Testing, Mercury Inc., USA
Worked on the design, development and functional automated testing of test scripts for PeopleSoft’s products using TestDirector and Quick Test Pro, products by Mercury Interactive Corporation

Testing & QA Lead, ActivCard, USA
Worked as Testing and QA Lead for defining the QA standards, test plans, test cases and automated test scripts using WinRunner for the Knowledgebase Portal for ActivCard, a global leader in delivering digital identity infrastructure enabling the future of e-business.

Testing & QA Lead, Epiphany E6 Service Center, CA, USA.
Worked as a testing and QA Lead for the development of test plans, test cases and automated test scripts for Epiphany E6 Service Centre out of the box application using WinRunner and Test Director, products by Mercury Interactive corporation.

Team Leader, FCW CRM Export Control
Worked as a team leader on an extension to Epiphany’s CRM Package Interaction Platform. I was responsible for the design, analysis and defining the Business processes and implementing the business logics for the CRM Export Control.

Software Engineer, Burlington Coats Factory, Burlington, USA
Worked as a Software Engineer on the Burlington Coats Factory Project. The system managed customer inquiries across three channels: E-mail, Web and Phone. It was built on Epiphany’s Interaction Platform, integrated with a custom-built service portal through XML strings sent by E-mail. I played a significant role for the designing and development of Messaging Channel, Email Auto-Response and XML Transmaps for the Email Connector.

Software Engineer, Brokat Technologies, Germany
Worked as a Software Engineer to implement extensive customizations to the E5 CRM product. I played a significant role in implementing the Contract Administration and Solution modules.

Education

Bachelor's degree, BS - Computer Sciences
  • at National University of Computer and Emerging Sciences
  • December 2001
High school or equivalent, FSc Pre Engineering
  • at Forman Christian College
  • May 1997

Specialties & Skills

Project Execution
Test Management
Quality Assurance
Risk Management
Release Management
Software Testing
Project Management
Test Management
Change and Release Management

Languages

English
Expert
Urdu
Expert
German
Beginner
Arabic
Intermediate
French
Beginner

Memberships

American Society for Quality (ASQ)
  • Regular Member of American Society for Quality (ASQ)
  • June 2006
Project Management Institute (PMI)
  • Member of PMI
  • September 2007

Training and Certifications

Claritas Investment Certificate (Certificate)
Date Attended:
April 2015
PRINCE2 Practitioner (Certificate)
Date Attended:
June 2014
ITIL Release, Control and Validation (RCV) (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012
Project Management Professional (PMP) (Certificate)
Date Attended:
September 2008
Valid Until:
September 2008
Certified Software Quality Engineer (CSQE) (Certificate)
Date Attended:
May 2008
Valid Until:
June 2008
Certified Quality Improvement Associate (CQIA) (Certificate)
Date Attended:
November 2007
Valid Until:
December 2007
Certified Business Systems Analyst (CBSA) (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011
Certified Product Specialist (Certificate)
Date Attended:
December 2002
Valid Until:
December 2002
ISEB Practitioner Certificate in Test Management (Certificate)
Date Attended:
June 2010
Valid Until:
June 2010