Senior System Administrator
ADCB
Total years of experience :15 years, 8 Months
Working as L3 support Engineer/Team Leader.
Expertise in Citrix Administrations (Xendesktop and Xenapp 7.11) technologies and several years
Expertise in Windows Administrations, Critical problem solving skills and preparing RCA.
Managing Windows Client server Architecture (Windows 2016/12, 2008, 2003 servers).
DNS and DHCP Administration.
Worked on VMware ESXi host/Hyper Converged and Hyper-V Virtualization.
Managing VMware Vsphree 6.5 Server/Client server Architecture (Windows 2016/12, 2008, 2003 servers).
Successfully configured the Xendesktop and Xenapp environments.
Qualysguard vulnerability management. Vulnerability Analysis and Remidiation Paln.
Administration and Maintenance of RSA/ACE (Citrix Authentication) server version 6.0.
Installation of the HP/DELL/IBM Servers with RAID configuration & ILO configuration.
Managing and maintaining Print Servers and other networking devices.
RCA of server’s issues like unexpected reboot (BSOD) and debugging memory dump files.
Expertise in application packaging technologies and several years.
Performing application deployment for SCCM applications.
Troubleshooting problem related to Citrix, windows, and App-V Etc.
Expertise in application Virtualization (App-V) technologies and several years
Good Understanding on APP-V Server/Hype-V - Server Management.
Proficient in desktop OS -windows XP, Win 7, 32 & 64 bit OS.
Experience of direct customer liaison and be able to communicate at all levels within the company.
Experience in end to end processes and working within service level agreements.
Strong troubleshooting, diagnostic, and fixing skills in Server and desktop environmental experience
Experience in Development of customer’s technical standards and security policy process\documents
Working as L3 support Engineer/Team Leader.
Expertise in Citrix Administrations (Xendesktop and Xenapp 7.11) technologies and several years
Expertise in Windows Administrations, Critical problem solving skills and preparing RCA.
Managing Windows Client server Architecture (Windows 2016/12, 2008, 2003 servers).
DNS and DHCP Administration.
Worked on VMware ESXi host/Hyper Converged and Hyper-V Virtualization.
Managing VMware Vsphree 6.5 Server/Client server Architecture (Windows 2016/12, 2008, 2003 servers).
Successfully configured the Xendesktop and Xenapp environments.
Qualysguard vulnerability management. Vulnerability Analysis and Remidiation Paln.
Administration and Maintenance of RSA/ACE (Citrix Authentication) server version 6.0.
Installation of the HP/DELL/IBM Servers with RAID configuration & ILO configuration.
Managing and maintaining Print Servers and other networking devices.
RCA of server’s issues like unexpected reboot (BSOD) and debugging memory dump files.
Expertise in application packaging technologies and several years.
Handling incidents tickets for various customers using Manage Engine Service Desk tool for tickets management.
Coordinating with hardware vendors in case of hardware failure.
Worked on agent based software tools like SCCM and App V.
Resolving any issues related to OS deployment by troubleshooting, checking the registry and file information using tools like regmon, filemon, picturetaker, beyond compare etc.
Providing Level II support for resolving the installation/Configuration issues with desktop and as well as servers.
Actively involved in migration of SMS 2003 to SCCM 2007.
Upgrading of Client Environment to SCCM 2007.
Co-ordination with end users to work on desktop related issues
Performed SCCM administration task.
Doing the SCCM deployment on production environment and account for more than 90% deployment success rate and troubleshoot any failed deployments.
Daily health checks for SCCM and APP V servers.
Building packages using Install Shield as per quality standard specified by the customer
Customizing vendor MSI according to Client standard and deliver within Time and Quality process.
Responsible for troubleshooting technical issues and ensure speedy turnaround of packages.
The packages are delivered through wrappers which further customized using Wise scripts
on agent based software tools like SCCM and App V.
• Resolving any issues related to OS deployment by troubleshooting, checking the registry and file information using tools like regmon, filemon, picturetaker, beyond compare etc.
• Providing Level II support for resolving the installation/Configuration issues with desktop and as well as servers.
• Actively involved in migration of SMS 2003 to SCCM 2007.
• Upgrading of Client Environment to SCCM 2007.
• Co-ordination with end users to work on desktop related issues
• Performed SCCM administration task.
• Doing the SCCM deployment on production environment and account for more than 90% deployment success rate and troubleshoot any failed deployments.
• Daily health checks for SCCM and APP V servers.
• Building packages using Install Shield as per quality standard specified by the customer
• Customizing vendor MSI according to Client standard and deliver within Time and Quality process.
• Responsible for troubleshooting technical issues and ensure speedy turnaround of packages.
• The packages are delivered through wrappers which further customized using Wise scripts
Project #
Fidelity:
• Creating the virtual environment (System guard) and Sequencing about 250+ applications using softgrid 4.1 and AppV 4.5/4.6
• Regenerating App-v report from the App-DNA, which gives the details of complete report of an application. Based on this it will get add to the sequencing queue.
• Application evaluation prior to Sequencing/Virtualization.
• Sequenced very complex application like, Add-in, Market data applications.
• Writing Custom pre-launch Scripts to perform special tasks.
• Customization of OSD files to include pre-launch, post-launch, pre-stream, post-stream, post-shutdown scripts.
• Support - Level 3 support for all the applications that virtualized
• Deployment - Publishing of the application on the Softgrid management Console
• Updates - Active upgrades (patches) and branching of application
• Completed APP-DNA setup and tested applications compatible to Windows 64 bit OS and App-v.
• Trained for new join on the basics of APP-V
• Application Review, analysis prior to Re-packaging.
• Writing Custom Scripts to perform special tasks.
• Application evaluation prior to Sequencing/Virtualization.
• Troubleshooting during UAT and ITF.
• On call co-ordination with customers.
• Conflicts Management.
• Quality control using Win runner.
• ITF Co-ordination and Distribution Co-ordination.
• Attending weekly Calls and discussing on various aspects related to work and projects.
• Maintaining the record of all the components of all releases.
• Experienced in problem determination and resolution.
• Troubleshooting for application sequencing
• Creating package, task and collections in Altris for deploying the
:
• Application Review, analysis prior to Re-packaging.
• Writing Custom Scripts to perform special tasks.
• Developing MSI Packages for various clients.
• Performing Quality analysis for the Applications packaged using MSI Technology and delivering an Error Free Package to the Customer.
• Involved in Trouble Shooting and Customizations as per the various standards of the Clients.
• Our clients includes: Unilever (UK