Kunal Kunal

• Developed Generative AI chatbots using agentic workflows and modular RAG architecture on Azure.
• Enhanced chatbot scalability through componentized RAG pipelines deployed on Azure services.
• Built a Contract Assistant Chatbot leveraging Azure cloud, graph database, structured text-extraction, recursive
retrieval, Orchestrator pipeline and Agentic AI.
• Led cross-functional team and co-owned governance discussions on budget allocation and quarterly strategy.
• Designed solutions within a highly secure environment, ensuring strict adherence to organizational security and code
governance policies.

• Developed machine learning prototypes & deployed them on AWS cloud to run in production environments.
• Orchestrated multiple data lake systems to work efficiently on AWS cloud for a smooth flow of data.
• Developed generative AI chatbots using Bedrock, Lambda, API gateway and vector databases.
• Handled prompt engineering and fine-tuning of foundational SLMs and LLMs for diversified use cases.

• Built Machine learning model to analyse various variables to identify an express lane customer (Used Python, SQL,
Excel, Data Mining, Machine Learning).

• Handled various borrowers accounts on day-to-day basis and analysed the compensation owed and EOD transactions
with the help of macros.
• Worked closely with the SOP development team to introduce new ideas and training of fellow employees.