Kunal Singh

•Delivered intelligent automation solutions and enabled customer teams at client site RPA and Intelligent Document Processing Bot product which led to cost savings.
•Executed large cap and strategic engagements worth 1.5 - 2.5M USD in size with technology partners and end customers and helped in setting up Centre of Excellence (Technology Partners-Accenture, Infosys and End Customers - Mondelez, Nokia and end GIC customers such as South African and Sri Lankan customers).
•Showcased benefits of automation in terms of average handling time, straight throughput processing and increased accuracy.
•Helped to remove the misconception with stakeholders that cost saving is not the only factor in automation, instead saving the average handling time and up skilling the existing staff in other areas play a more vital role in automation.
•Led teams of PMOs/analysts and developed best practices for various clients.
•Helped the clients in discovery of their processes for automation which could eventually save time and cost going further

•Provide Project/Program management to manage the plan, deliverable, risks and dependencies, full throttle service delivery and built capabilities for analytics, cloud and AI.
•Designed & executed governance framework for medium and large cap Legal IT projects (sensitive compliance based).
•Monitor/Analyze program progress, including financial status, track risks and trained the team to adopt creative thinking.
•Lead diversified teams from different countries and negotiated with vendors upon cost and scope of work.
•Designed and executed change management & automation of service management operations (ITSM).
•Delivered major Business Transformation Projects enabled by Information Technology (over 1 million EU)

Worked on Ministry of Education Projects for Kingdom of Saudi Arabia

NUZUM IT SOLUTIONS PVT. LTD., INDIA (HQ IN KUWAIT), Hyderabad, India

•Served Clients of Saudi Arabia and Kuwait (mainly government clients)
•Actively involved in preparing RFPs, Vendor Monitoring/Progress process, Backup, Business Continuity Process, Disaster Recovery process, etc. for the KSA Ministry of Education.
•Designed & Deliver web portals, mobile applications, websites using Agile methodology-E-Learning Portals, Research Portals, Staff Portals, Deployment of existing portals into Azure Cloud, Integrations, Implement and Deploy MS Dynamics, etc.