Laarnie Jamandre

In my dual role as a Front Desk Receptionist and Cashier, I manage both front desk operations and financial transactions, ensuring a smooth and positive experience for every customer and client.

Key Responsibilities:
* Warmly welcomed patients and visitors, ensuring a professional and caring first impression.
* Managed appointment scheduling, follow-ups, and patient inquiries efficiently.
* Handled billing, cash, card payments, and insurance claims accurately and securely.
* Maintained patient records and ensured confidentiality and compliance with healthcare regulations.
* Coordinated with medical staff for smooth clinic operations and patient flow.
* Answered calls, emails, and messages promptly with excellent communication skills.
* Ensured cleanliness and readiness of the reception area at all times.
* Promoted clinic services and provided information to clients when needed.

* Manage daily cash transactions for patients services, including consultations and diagnostics.
* Issues receipts, processed refunds, and posted payments accurately into the clinics accounting.
* Provided front desk support by assisting patients inquiries, appointment scheduling, and service coordination.
* Facilitated insurance billing and refunds, ensuring compliance with contract terms and clinic policies.
* Maintained update financial records and prepared daily, weekly, and monthly income reports.
*Ensured adherence to clinic standards including dress code and professional conduct.
* Supported quality improvement initiatives and maintained a clean and organized cashier station.

* Provided daily administrative support at the reception desk, welcoming patients and visitors professionally.
* Organized paper and electronic files and updated patient information.
* Answered phone calls and directed them to appropriate departments.
* Assisted in scheduling and confirming appointments and responding to general inquiries.