Project Manager
iLearn Human Capital Development
مجموع سنوات الخبرة :17 years, 3 أشهر
• Make the initial draft of account mapping
• File and keep track of all meeting notes and minutes
• Follow up and receive the LPO from the client
• Make the initial draft of the internal project plan
• Conduct dry-runs
• Create scenarios generated from the conducted dry-runs
• Approve the GPS locations and working hours from the project coordinator
• Obtain the employees’ working schedule from the client
• Create the first draft of the project “special requirement sheet”
• Approve the advertisement for field workers
• Conduct the final selection of field workers
• Create the story board of the training videos together with the video editor
• Conduct brand training for the field worker
• Conduct the equipment training for the field workers
• Conduct filmed role plays for the field workers
• Test and certify each field worker
• Approve the assignments for each field worker from the project coordinator
• Create the initial draft of the visits for the entire year
• Manage all field work equipment
• Make the final approval of each visits conducted by the field worker
• Management of each visit daily tracker
• File management of all videos and audios received from the shopper
• Quality control of the rendered videos from the video editor
• Make the initial template to be used for scoring
• Create the scoring instruction for each brand
• Assign the scoring assignments and deadline
• Manage the market researcher about the status of the scoring assignments
• Quality control the scored videos
• Quality control of the scores
• Quality control of the calculations
• Create the monthly/quarterly report for each client through Qlik dashboard and/or power point presentation
• Deliver/send the report and videos to the client
• Full responsible for filing all videos and audios and other project related documents on MyCloud and Google drive
• Make the initial research about the client and their brands
• Make the initial draft of the field work locations and working hours
• Create the “facebook” of employees pictures
• Create the initial advertisement for field worker recruitment
• Send the NDA, registration form to all field workers prior to the training date
• Coordinate with the project manager about the fieldwork training schedule
• Maintain each field worker file including passport copy, emirates ID copy, visa copy, registration form, payment slips and equipment registry
• Conduct the field work equipment training
• Manage the inventory of all field work equipment
• Conduct film role plays for the field worker
• Receive the test videos from the field workers
• Charge all field work equipment when necessary
• Maintain all field work equipment
• Conduct actual demo to each field worker that the equipment is fully functioning and in good condition
• Make the initial assignment for each field worker
• Send the field worker all instructions and information needed for each assignment including opening hours, GPS coordinates, scenarios, instructions on how to operate and charge the equipment, deadline of submission
• Constantly follow up with the field worker and get update regarding the status of each assignment
• Escalate the following up to the project manager if the field worker is not responding
• Collect the equipment from the field worker
• Ensure the equipment is not damaged and is fully functioning when received from the field worker
• Make the initial approval of the visits based from the set criteria for each project
• Escalate the approval to the project manager if not sure about the status of the visit
• Make sure that the time stamp is the same as the time and date of the visit of the field worker
• Update the visit schedule and daily tracker
• Update the field workers’ file and payment slips
• Send the updated payment slips to the head of operations for final approval
• Format all SD cards after filing all media to MyCloud and google drive
• Inform the video editor about the received videos are uploaded and ready to be edited
Channel Development Manager / Account Manager
• Following up new business opportunities and setting up meetings
• Planning and preparing account presentations
• Communicating new product developments to existing and prospective clients
• Conducting product training for partners and end-users
• Maintaining a good business relationship with the vendor and partners within the territory
• Locates and proposes potential business deals by contacting potential partners
• Introduce and establish the brand within the gulf region
Pre-Sales Engineer / Technical Support
• Work with sales personnel to provide product, business and technical knowledge in support of pre-sales activities
• Work with product management and marketing to define and refine sales messages and ensure sales packages are developed and messages communicated to the sales team
• Production of response to request for information and request for pricing
• Provide on-site or remote technical support for end-customers
• Provide product feedback to reduce the number of issues experienced by the end-user
• Troubleshoot and reproduce problems and define workarounds
• Provide technical responses to product questions received via email and phone calls.
Administrative Coordinator / Personal Assistant
• Provide administrative support to ensure that company operations are maintained in an effective, up to date and accurate manner.
• Type correspondence, reports and other documents.
• Maintain office files.
• Open and distribute mail.
• Take minutes of the meetings.
• Coordinate repairs to office equipment.
• Maintain and update the General Manager's schedule.
• Book all travel tickets and hotels for everyone.
• Provide receptionist services.
• Greet and assist visitors.
• Attend to phone calls and respond to inquiries.
Assistant Software and Systems Officer
NetGames Inc. /
LevelUp! BPO
Makati City, Philippines
Aprill 2010 - August 2011
• Handle the tasks of preparing and designing course materials.
• Coordinate with technical instructors, managers, and system vendors in identifying training materials
• Responsible for assisting department heads in scheduling and adapting training sessions.
• Assign the task of preparing and submitting training reports to the technical manager.
• Manage training staff and maintained training schedules.
• Customized and maintained outlines of technical presentation for trainees.
IT Helpdesk Engineer
• Respond to Clients' queries and complaints made thru calls and emails
• Assist Clients remotely in troubleshooting software concerns
• In charge of monitoring the network connection, software update, and other I.T related concerns in the entire office.
Freelance Programmer
Manila City, Philippines
• Research, software development, project documentation, system testing and project deployment.
E-Banking Staff
Metropolitan Bank and Trust Company
Makati City, Philippines
June 2009 - September2009
• Assist Bank customers in e-banking enrolment, application follow-ups, and updates.
Document Controller / Research Analyst
• In-charge of reviewing, editing and finalizing all software documentation.
Co-Owner/Manager
• Manage day-to-day transactions
• Assisting clients on printing jobs, photo editing, student school project designer/editor, uploading files online, teaching computer shortcuts and timekeeper.
• Maintenance and troubleshooting of computers, software installations (games/programs) and performing everyday preventive maintenance.
Bachelor of Science in Computer Science Mapua Institute of Technology Makati, Philippines