F&B Ass. Theater Manager pre opening team
Majid Al futtaim Vox Cinemas
Total years of experience :16 years, 10 Months
Responsibilities
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
purchase goods and continuously make necessary improvements
Identify customers needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Pre-OPENING….
Flowing Company standard …Preparing and developing training list for new hearing staff
agreeing and managing budgets -planning menus.
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business -overseeing stock levels -ordering supplies
producing staff rotas -handling customer enquiries and complaints
taking reservations-greeting and advising customers-problem solving
preparing and presenting staffing/sales reports-keeping statistical and financial records
assessing and improving profitability-setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities and sales representatives
making improvements to the running of the business and developing the restaurant.
staff....
Pre OPENING TEAM Urban Jazz Kitchen Restaurant& coffee. • Manage scheduling of staff • Work with staff and management to provide excellence in customer services • Ensure proper employee training • Resolve issue related to both staff and customers • Provide assistance in the event of an employee being absent • Manage all paperwork and cash duties
Coordinated with restaurant manager and performed all service as per requirement.
Assisted all restaurant managers and organized various events to keep up the morale.
Maintained a neat and clean restaurant area at all times.
Ensured compliance to all fire regulations and hygiene level required in the restaurant.
Provided training to junior staff members in coordination with manager
Taking booking for the conference parties, private party, birthday party.
Preparing costing report of f&b service department.
Making sales report of f&b service department on daily .
Making log book of the f&b outlet.
Taking inventory of F&B outlet.
Preparing duties roaster of F&B staff
Taking care of the restaurant.
provides cleaning the place of work.
receiving the customer to the table.
takes the customer order, up tables according to the menu
takes care of the quality of service
Enhancement of customer choice, presentation on the table and the announcement of food Wish a good end of the meal.
present the bill to the customer after Desset and wish good day.
RITZ CARLTON
PRE OPNING TEAM TASK FORCE
JW MARRIOTT - Restaurant waiter - Tripoli
PRE OPNING TEAM
Option Certificate of Professional Training
(service, sales techniques, micros)
LA MAISON DE GURMET (3fork) - Head Waiter - CASABLANCA Ranking official in gourmet restaurants Listening and taking notes for the work to achieve Verification of the carcass and implementation Preparation of the floral decoration (if necessary) Procurement guidelines Taking orders, "sells" and serves the wine. Present and serves meals to customers Wish a good end of the meal.
07/2007 KENZI BASMA - WAITER - CASABLANCA 01/2010 Responsible and waiter buffet breakfast. Preparation of hot drinks and cocktails with and without alcohol Mise en place the bar of the restaurant, opening and closing cash in the abcenc of bartender
Institute Specializing in applied technology Hotel and Restaurant Casablanca -Morocco
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