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laila Al-Shemmeri, administrattion manager

laila Al-Shemmeri

administrattion manager·AGM

Kuwait

Master's degree, Business Administration

Work experience

Total years of experience: 19 years, 7 months

administrattion manager

February 2015 - Present

AGM

Al Ahmadi, Kuwait

February 2015 - Present

2012-2013 )
Responsibility includes:
•Meeting, greeting and welcoming visitors.
•handling incoming phone calls and redirecting as necessary
•Coordinate appointments and meetings invitations .
•Coordinate with the commercial department
•Communicate internally and externally.
•Coordinate conference room reservations .
•Typing memos, letters, reports, presentations specifications & criteria for feed packages as required.
•General office duties including faxing, opening departmental mail, setting up and maintaining departmental files
•Scanning/Coping documents for various departments for necessary

Acting Team leader (2011-2012)
Responsibility includes:
•allocating tasks to staff
•Ensuring the performance of the staff is of a high standard
•Reporting to management
•Organizing holidays and training
•Discussing and resolving problems
•Carrying out performance reviews
Company industry:
Administration Support Services
Job role:
Administration

Office Manager

January 2015 - Present

Al Sane Group Company

Kuwait

January 2015 - Present

Company industry:
Administration Support Services
Job role:
Administration

Executive Office

February 2014 - Present

Abdul Razzak Abdul Hameed Al-Sane and sons Group

Hawali, Kuwait

February 2014 - Present

Company industry:
Administration Support Services
Job role:
Management

AGM Assistant

January 2008 - January 2013

Gulf Net Communications Company

Kuwait

January 2008 - January 2013

Company industry:
Internet & E-commerce
Job role:
Management

Executive Sales

January 2008 - January 2011

KNPC

Kuwait

January 2008 - January 2011

Responsibility includes:
•Monitoring &update the clients contracts and subscriptions
•Update the service in the system
•Follow up the payment and subscription financial process
•Contact the customers to ensure the service running and up
•Handling corporate subscriptions /
Company industry:
Oil & Gas
Job role:
Sales

January 2006 - January 2007

Ministry of Health

United Arab Emirates

January 2006 - January 2007

in
Company industry:
Other Healthcare Services
Job role:
Other

January 2004 - January 2005

Ministry of Education

Oman

January 2004 - January 2005

Private projects -Tenders sector
Procurement
Responsibility includes,
•Coordinating the supplying process of the required items between the suppliers & the schools .
•System Data Update on daily bases
•Preparing a weekly reports
Company industry:
Primary, Prep, & Secondary School
Job role:
Other

Sales Account Manager

-

2014 Mada Communications Company

-

Establishes, develops and maintains business relationships with current customers and prospective
•Makes telephone calls and in-person visits and presentations to existing and prospective customers.
•Develops clear and effective written proposals/quotations for current and prospective customers.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups .
•Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
Job role:
Sales

HR Assistant

-

Gate Engineering Computer Systems – GECS

-

Job role:
Human Resources and Recruitment

HR Assistant

-

-

Responsibility includes:
•Identify staff vacancies and recruitment, interview and select applicants.
•Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
•Perform difficult staffing duties including dealing with understaffing, referring disputes and administering disciplinary procedures.
•Advise managers on. organizational policy matters such as employment equal opportunity policy and sexual harassment and recommend needed changes.
Job role:
Human Resources and Recruitment

Executive Office

-

-

Assist the Executive Director with his daily schedule and duties, to include managing his calendar, commitments, and travel arrangements (planning itineraries, developing agendas and meeting materials, reporting expenses, etc.).
•Provide general administrative in Receiving and interacting with visitors .
•Answering and managing incoming calls .
•Maintaining paper and online records and defining procedures for their retention, protection retrieval, transfer and disposal
•Arranging meetings and conference calls (including coordinating all meeting logistics, developing agendas and meeting materials, etc.
•Drafting correspondence and presentations .
•Recording, transcribing, and distributing notes/minutes of meetings .
•Providing other daily support to staff as needed.
•Perform general office/facilities management duties
•Managing the inventory of office supplies, ordering additional supplies as needed and ensuring that costs are appropriately managed .
•Planning space allocations, layouts, and floor moves as required; arranging for and supervising building maintenance
•Maintaining office facilities and equipment by assisting with procurement
•Reconciling invoices and filling out payments request with proper coding.
•Developing and maintaining files .
Job role:
Management

Acting Team Leader

-

-

Job role:
Customer Service and Call Center

Education

AOU

June 2004

June 2004

Master's degree, Business Administration

Kuwait

Skills

BUDGETING
Expert
BUDGETING
Expert
BUSINESS CASE
Expert
BUSINESS CASE
Expert
CREDIT
Expert
CREDIT
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
INSURANCE
Expert
INSURANCE
Expert
INVESTMENTS
Expert
INVESTMENTS
Expert
LOGISTICS
Expert
LOGISTICS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert

Languages

Arabic

Expert

English

Expert