Layla Qaisi

Lecturer in Information Technology College of WISE University in Amman, Jordan
Teaching various IT Courses within computer science department such as:
- Communication skills and technical writing
- Database Management Systems - SQL
- E-Commerce
- Learning Management Systems
- Role of ICT and Internet in Education
- Web Development
- Programming fundamentals
-Object Oriented Programming (Java)
-Python as selective programming language

1)Proposals, Bids and EOI:
I’m Responsible for preparing proposals either for audit, Consulting or even Training Services.
2)Training Courses:
I Prepare all training Courses Requirements, including training course Material, trainer and trainees’ Required forms( Registration, Attendance, Evaluation) and Supervise the training Course.
3)Action Plan:
Iraqi Employees should send me an Expected Plan Weekly for My Acceptance or Rejection based on Specific Standards. Then I follow up them to see whether they are Applying this Plan or not by their Leave Registers.
4)Follow Up:
Follow up Files are Sent by Marketing People to state their New Contacts and details such as telephone numbers, Emails and Mobile Phone Numbers. Which should be saved in the Client List for Future Use or when needed.
5)Trade Marks Registration:
Trade Marks have a Specified Working Procedure which I Supervise our team and Help them to respond to all of our clients’ Questions. Sometimes I have to call those Clients to solve their Problems or Answer their Questions. Certificates from Iraqi Ministry of Industry are Sent to Me in Amman and once they are Approved I Issue the Notice of Certificate which is Signed by me then I Enclose the Certificate itself with this Notice and Send it to the Client by Courier and Notify my Collogues in Iraq and My Client that their Certificate is approved and Delivered to them.
6)Monthly Reports:
Our General Management asks us to provide them with monthly reports about HR, Publications, Offers, Bids, Tenders, proposals and training Courses.
7)HR Functions (Starting from Filling Job Application to the Resignation).
Each Iraqi Employee’s HR Folder is my responsibility. Starting from Job application, to all needed Papers, Contract, Personnel Action, Declaration, Leave Card, Till the Resignation’s Forms and Declarations.

1. Manage the filing, storage and security of documents
2. Respond to inquiries
3. Manage the repair and maintenance of computer and office equipment
4. Maintain insurance coverage’s
5. Supervise customer services and respond to customer inquiries
6. Assist with preparation of Bids and tenders
7. Administer all HR and Recruitment Functions

**** As well as the following Marketing Duties****

1. Coordination of all marketing activities of the company.
2. Ensures marketing activities are in compliance with state and federal regulations
3. Develops various marketing concepts, objectives, materials, advertisements, programs, press releases, and other special events approved by senior management and the Board of Directors.
4. Provides guidance and coordinates implementation efforts with respect to the installation of new or existing products and services.
5. Responsible for being the primary contact of public relations and media contacts, advertising, and certain business development activities that promote the spirit, philosophy, dedication, and general direction of the Company.

Provide personal administrative support to the Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.