laith dakkak

Senior Database Developer at American University of Sharjah

• United Arab Emirates - Sharjah
• February 1997 to May 2013

o Responsible for the System Administration and product support of Banner, and manage their integration with Banner and other J2EE related applications. This also involves troubleshooting and resolving production problems.
o Install and Maintain Banner Application, Services Pack, Application Pack and hotfixe.Prepare test plans and system documentation, to monitor testing for the implementation of system enhancements, modifications, application fixes and new releases of vendor software (Banner).
o Conduct Banner implementation, modifications, application updates, fixes and upgrades to ensure software meets vendor and client specifications.
o Develop and maintains customizations in development, test, and production environments (Banner).
o Work with functional users to troubleshoot issues in production.
o Adhere to quality standards and procedures.
o Provide on-call support on a rotational basis.
o Perform miscellaneous job-related duties as assigned.