Internal Audit Specialist
Gissah Perfumes, Hawally-Kuwait City
Total years of experience :16 years, 10 Months
Perform thorough audits of store operations, inventory management, cash handling, and customer
service.
Evaluate store compliance with established standards and identify areas for improvement.
Document audit findings and prepare detailed reports for management review.
Collaborate with store managers and staff to address audit findings and implement corrective actions.
Analyze sales data and financial records to identify discrepancies and potential issues.
Assist in developing and updating audit procedures and guidelines.
Provide training and guidance to store personnel on best practices and compliance measures.
Maintain accurate records of audit activities and follow‑up actions.
Stay informed about industry regulations and trends related to retail operation
• Perform internal audits (Planning, Fieldwork and Reporting) of restaurants’ operational processes.
• Monitoring the CCTV cameras to investigate non-compliance found issues
• Evaluate operational efficiencies and recommend process improvements as part of audits and assignments.
• Conduct audit testing of specified areas and identify reportable issues and dimensions of risks.
• Investigate non-compliance found issues, reported fraud, embezzlement, waste etc.
• Draft a comprehensive and complete report of the audit area and submit the report to the Compliance Manager.
• Determine compliance with policies and procedures and sound business practices.
• Determine compliance with local laws and the company’s all contractual obligations.
• Monitor the work of real estate completion of new store openings to adhere to the agreed plan.
• Led &Perform month end inventory verification of the stores (random basis)
• Evaluate the condition of unused items /damaged items in the store before discarding or transferring them to the warehouse.
• Ensure all the assets transferred are with the proper asset transfer form
Plan, scheduled, and led store audits at all 90 stores in Kuwait as per the audit cycle defined by the Head of Internal Audit and prepared the audit report. The Audit Reports Comprises of the:-
• Operation Audits
• Quality Audits
• Housekeeping Audits
• Inventory Audits
• Cash Audits.
Conduct surprise cash counts at all stores per planned cycle and prepare the cash reconciliation report.
• Led a team in monitoring the activities of the employees in various departments such as production /warehouse and mainly 90 Retail stores in Kuwait through CCTV cameras to identify
• Fraudulent activities include cash siphonage, not entering sales transactions, customer interactions, inventory siphonage, disputes between employees and customers, etc.
• Review the store transactions from the ERP system (sales transaction entry, transaction time delay, cancellations, void transactions, etc.) to ensure adequate controls are in place and to identify any fraudulent activities.
• Prepare incident reports on fraudulent activities, non-compliance to procedures, or any improper transactions created.
• Conduct surprise audits based on any abnormal/ fraudulent activities observed in CCTV/ MIS reports and presents the audit report.
• Conduct internal audits of various areas such as inventory, procurement, warehouse operations, petty
• cash and receivables. The Audit comprises of which not limited to…
• All Goods movement transactions of the stores and warehouses are documented and posted daily.
• All Purchases follow the company’s policies and provide the lowest price in the market without compromising the standards and quality.
• All petty cash is being used per petty cash policies, and no fraud in the invoices provided with the expense claim. Spot Check of petty cash at various departments.
• Lead and participate in perpetual and annual stock counts of the: -
• 90 Stores in Kuwait,
• Manufacturing of Kuwait,
• Warehouses of Kuwait, Qatar, and Egypt
• Investigation of the demurrage charges on the shipment arrivals.
• Coordinating with managers and supervisors of departments and determining audit objectives.
• Analyses the effectiveness of the policies and strategies implemented from the earlier audits.
• Ensured compliance of the organisational activities with set rules and regulations
• Assisting the Head of the Internal audit in creating policy and policies for the company.
• Posting the movement journal /counting journal created by the stores after the necessary checks. Monthly Report Generated and Maintained:
• Near-to-expiry reports of items lying in the factory and various warehouses.
• Ageing report of Local and Corporate customers.
• Inventory variance report of Retail Stores in Kuwait, Qatar, and Egypt.
• Comparison of inventory variance report of 3Pl Warehouse with the system.
• Monthly Void report of the retail stores
• Monthly returns report of stores.
• Monthly discount report of stores
• Source, evaluate, and negotiate with suppliers for the purchase of raw materials, packaging materials, and other supplies
• Ensure all purchase orders are accurately processed, tracked, and fulfilled promptly
• Manage and maintain accurate inventory records, ensuring adequate stock levels are maintained at all times
• Monitor inventory levels and place orders for replenishment when necessary
• Work closely with production teams to understand their needs and ensure the timely delivery of required materials
• Verify delivery of materials and reconcile purchase orders with invoices
• Develop and maintain strong relationships with suppliers and negotiate contracts and pricing agreements
• Supervise Issue of materials to production as per plan &Liaise with the production planning so that stock turns are optimised and first-in / first-out (FIFO) becomes normal standard practice, and manufacturing resource planning (MRP) is introduced effectively
• Liaising with the Sales department (Retail, Wholesale & Export) regarding shipping requirements and confirmation of ship dates
• Supervise the dispatch of retail, Wholesale and export orders as per the ETD.
• Verifying and posting outbound and inbound in the system.
• Conducts monthly stock take and updates the counting journal in the ERP system.
• Ensure that batch labelling of all materials is clear and unambiguous to eliminate the risk of the wrong material being transferred to the manufacturing unit or market.
• Liaise with QA for the release of quarantined batches to dispatch scheduled deliveries to the local customer & importers on time
• Reports the Quality department of damaged or defective goods to take necessary actions.
• Coordinating with other departments to facilitate efficient and effective operations
• Assist with training of new employees
• Supervise housekeeping of Production & Warehouse premises are maintained as per the company procedure.
• To identify and prevent health and safety issues, report all existing and potential safety hazards and concerns to Manager.
• To assure company rules and regulations are followed; progressive disciplinary actions are followed and documented
• Create the leave plan for the production employees for the Upcoming year
• Maintains records of the Annual leave, Sick leave, and change of status of the employee
• Follow-ups on new and renewal of medical cards for the employees.
• Direct, delegate and assign tasks to subordinates.
• Performance evaluation of employees
Monthly Report Generated and Maintained:
• Warehouse closing stock /opening stock
• Factory closing stock /opening stock
• Factory total raw consumption report
• Factory total finished materials produced
• Total finished materials issued to retail outlets
• Total finished materials issued to export
• Total finished materials issued to the local market
• Total PRE-PACK items transferred from Factory to WH.
• Total PRE-PACK sales from WH
• Inventory variance report of Factory
• The actual v/s forecast report